Because they didn't cater to your every whim and desire. Again, this wasn't E3 where you would get the red carpet treatment as a "hardcore" gamer. I do find it disturbing when that group of people basically say "screw the casuals" but seem to forget that they are the majority of the market.
I don't quite agree. The very first presentation is here to outline what exactly your product is aiming at. Sorry to mention Sony, but at least in the reveal of the PS4 - we effectively had a console revealed in the traditional sense (because it is a console in the traditional sense). All the loops are filled with current experiences. Everything that was left out there, will be bonus but isn't crucial to the grand scheme of who that machine is targeting.
The Xbox presentation main points were the TV features, some kinect stuff, cloud explenations and few games. Logic tells us that there will be games, but the presentation clearly showed that their focus isn't as focused in one area. Makes it IMO even more important that you know how to address the crowd.
I would bet most people at that event have something to do with games - either broad interest or press side. I feel that in the area that matters most, it was an event that left a lot to be desired. Not because the TV stuff isn't interesting, but mainly because the Xbox brand name is associated with gaming which is their prime audience. One way or the other, if you don't cater for them at events such as these, it's not surprising if there will be some backlash or general disinterest.
One things for certain: After todays (well yesterdays) event, I'm actually glad I'm not an Xbox consumer. Aside from the cloud stuff where I see immense potential (and that potential is up in my head, not anything they effectively showed), the rest left me seriously underwhelmed to the point that I simply don't see me as the main target group for this thing (and I'm not talking about the specs). And I'm not saying this as a biased consumer - if Sony would have followed the same path, I'd be equally vocal about it. As a puristic gamer, I think there are a lot of unknows surrounding the future of the Xbox brand.
The new Xbox appeals a lot more to the technology geek in me, then as a gamer.
For the record, I don't think the Xbox will be a bad
game console - it's just that at the moment, they haven't portrait is very well. And I think that is a mistake.