That may be true since they are not a great hardware company in general. Or maybe they are trying to do it on the cheap until the get a new 65nm batch out.
Rings of Red
- Thread starter PatrickL
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That may be true since they are not a great hardware company in general. Or maybe they are trying to do it on the cheap until the get a new 65nm batch out.
... Yeah thanks , we're all happy now with your logical answers Mr. " the vast majority of the people love the product " ... But I've seen loads of minority on the net ...
Is this a solution that will last/hold, or is it just another time bomb?
I frankly don't know. Those epoxy resins can be pretty solid, though, so I suppose it can take the majority of consoles safely out of the warranty duration.
Wow, they sure don't like us recording them... Did you still record it anyways? I dunno about that 3 to 5 business day thing. I am a little too impatient for that. And with you being on your what, 4th box, I would really press them.
They actually called me back later Saturday afternoon, this time I got a MS guy. He was a lot more friendly and informative (it helps when he doesn't speak with a thick accent). He said he got my case and he'd be helping me from a MS perspective, but then he found out the callcenter people screwed up again -- when I escalated it they told me they had to "cancel the repair order". The MS guy says they need the repair order to start....so he called them and got it created again.
He said since it was the weekend he couldn't do much but he'd contact me by Wednesday at the latest on "if" they can give me a new console...
He said since it was the weekend he couldn't do much but he'd contact me by Wednesday at the latest on "if" they can give me a new console...
Did you guys see the comments on Dean Takahashi's post?
http://blogs.mercurynews.com/aei/20...guy_at_microsoft_about_xbox_360_failures.html
A lot of angry people on there.
Calling people with problems simply a "vocal minority" and really clamming up about acknowledging the problems really doesn't sit well with a lot of people, funnily enough ;-)
http://blogs.mercurynews.com/aei/20...guy_at_microsoft_about_xbox_360_failures.html
A lot of angry people on there.
Calling people with problems simply a "vocal minority" and really clamming up about acknowledging the problems really doesn't sit well with a lot of people, funnily enough ;-)
All this almost makes me want to buy an xbox360, just to see the much talked about "Red Ring of Death" phenomenon and if my box would also fail. Odd 
There was a case in UK law with another company where a recording was allowed even though the customer didn't inform the company they were recording it, because the company said at the beginning of the call 'this call may be recorded blah-blah.' If they're recording it their end, you're allwoed to record it your end, because both parties know it may be being recorded. This actual case came up in court and sets precedent. The plaintiff presented recorded evidence, the defendent said it was inadmissable because the plaintiff didn't inform the defendent they were being recorded, and the judge ruled that both parties knew it could be being recorded through the company's message.
Dunno if that's applicable to the US, but it's something to consider. The downside is if a person isn't informed they're being recorded, you're illegally bugging phone conversations (here anyway) so it's something you want to be sure on!
randycat99
Veteran
You'll be covered if terrorism can be tied to it, somehow.
If this has been posted already, I'm sorry: http://www.gwn.com/news/story.php/id/13140/Xbox_360_Failures_Explained.html
(Edit: Didn't notice before, but this is mainly just highlighting one of the replies in the previously linked interview with Holmdahl.)
It certainly does seem to be a widespread issue. I now have two friends who have a bricked 360 outside of warranty, and one other who had a warranty replacement. (Yes, I know personal examples are not good measurements, but this is still WAYYYY above any other console issues the same same set has had, and the problem has kept up for a long period of time via online reports.)
I'm surprised there's no class-action lawsuit yet. ...or am I wrong on that regard? Hard to keep up on lawsuits in the US. Hehe...
Is there any course of action my friends can take right now?
(Edit: Didn't notice before, but this is mainly just highlighting one of the replies in the previously linked interview with Holmdahl.)
It certainly does seem to be a widespread issue. I now have two friends who have a bricked 360 outside of warranty, and one other who had a warranty replacement. (Yes, I know personal examples are not good measurements, but this is still WAYYYY above any other console issues the same same set has had, and the problem has kept up for a long period of time via online reports.)
I'm surprised there's no class-action lawsuit yet. ...or am I wrong on that regard?
Hard to keep up on lawsuits in the US. Hehe...Is there any course of action my friends can take right now?
inefficient
Veteran
One friend already has one. Another is of the "I hate Sony and Nintendo and all things Japanese" variety. (At least, of the last two console generations, since he really didn't have a choice about the previous ones.) The third is completely unpredictable. Seriously. He had an over-the-top anti-Xbox attitude for the longest time, because of hating the Halo delays, and all the other PC-disruption impacts he could think of (the whole pack of us are still PC gamers, primarily), then one day picks up a 360 out of the blue to play Chromehounds.
I think he aspires to be imponderable on purpose.
Another is of the "I hate Sony and Nintendo and all things Japanese" variety. (At least, of the last two console generations, since he really didn't have a choice about the previous ones.) The third is completely unpredictable. Seriously. He had an over-the-top anti-Xbox attitude for the longest time, because of hating the Halo delays, and all the other PC-disruption impacts he could think of (the whole pack of us are still PC gamers, primarily), then one day picks up a 360 out of the blue to play Chromehounds.I think he aspires to be imponderable on purpose.
They can go buy PS3s
Or they can get about 5 out of warranty repairs on their 360 for less money.
Should I snarkily reply "sounds like they'll need it?"
...or point out that it's merely four, for sarcastic effect?Not that I would remotely PAY to get a replacement unit on something that commonly known to malfunction, as opposed to take my busness elsewhere, or at the VERY least wait until they've recitified the situation. (Which seems to be "not right now.") Considering getting a replacement right now seems to be a crap-shoot (and even when new units come out, it still will take a while to trickle down to replacement units), I'd just as soon sell the parts I can't use on eBay to recoup some of the loss (you seem to be able to get about $70 for them), and wait for a new, repaired model, as well as a price drop.
You can always wait for something better, ie I'm sure the ps4 will be better than the ps3, why not wait for that?
Should I snarkily reply "sounds like they'll need it?"
Well I couldn't come close to getting a ps3 for the mere cost of 4 out of warranty repairs here.
Yes their failure rate is probably higher than it should be, but frankly the discussion that it's like 50% is nothing short of ridiculous. Any number near that high would have brought about a new modified unit from MS in short order.
Wouldn't it make more sense to sell a repaired unit for nearer full value than a broken one for $70?
How to tell if your 360 is repaired with additional heatsink
http://www.weplayxbox.com/2007/06/2...red-xbox-360-has-the-new-additional-heatsink/
i am still unsure if this irons out the problem, but i will wait to see if Microsoft will make revisions to European 360 Elite consoles.
http://www.weplayxbox.com/2007/06/2...red-xbox-360-has-the-new-additional-heatsink/
i am still unsure if this irons out the problem, but i will wait to see if Microsoft will make revisions to European 360 Elite consoles.
No one is saying it's 50%. But a 5% failure rate is pretty high, and lots of places are reporting above 20% (yes, still anecdotal), so it makes one wonder just where we stand. 20% would be huge.
Used premiums are going for just about half price right now, (and are $160 cash, $200 credit at EB/Gamestop), which is basically no better than "what you'd make selling a broken one" plus "how much it would cost to repair it." It seems the market can do math, too.
I don't think getting them repaired right now is worth the risk, unless you can find someone to do it for less. It's a ~$140 crapshoot while we're in the middle of an indescernable shitstorm right now. I certainly wouldn't repair a 360 while I knew there was ANY chance I wouldn't be getting redesigned gear in it.
It would, only people are pretty cagey right now, so there is no "nearer full value" unless you have a friend who's willing to be kind, has never heard of eBay, and you're not going to tell 'em.
Used premiums are going for just about half price right now, (and are $160 cash, $200 credit at EB/Gamestop), which is basically no better than "what you'd make selling a broken one" plus "how much it would cost to repair it." It seems the market can do math, too. I don't think getting them repaired right now is worth the risk, unless you can find someone to do it for less. It's a ~$140 crapshoot while we're in the middle of an indescernable shitstorm right now. I certainly wouldn't repair a 360 while I knew there was ANY chance I wouldn't be getting redesigned gear in it.
That's rather optimistic wouldn't you say?
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