I think the web browser experience will be good for some things & not for others. The people that seem to be buying the XB1 at launch don't seem to have a lack of high-end devices(large screen TVs, smartphones, tablets, laptops or desktops). For those I could understand not seeing any benefits of the browser experience or multitasking/Snap.
But myself? I'm poor. I have a 7 year old Windows XP Media Center PC that right now is basically only used as a PlayOn server for bringing Hulu to my 5 year old 32" 720p TV via my 4 year old Xbox 360. The 360 is the premiere entertainment device. I use it for games, DVDs, Netlfix & Hulu via PlayOn. Kinect is used quite regularly when my Logitech Xbox Harmony remote is not in reach or lost. The chatpad is great for texting my gamer friends. IE never gets used since I have a 5 year old 13" laptop that runs Linux only sitting next to my recliner. It's my primary Internet device & I use it for email, forums & general web stuff. Don't use it for movie or TV content or even offline. My cell phone is a dumb phone & is broke(data doesn't work), but voice & texts work. But I did buy a really cheap Chinese 7" Android 4.3 tablet on eBay this past summer. I don't use it a whole lot. It usually gets used for Smartglass, a calculator, Gmail & Sudoku when I'm in the can. It's not as fast as I would like & the screen can't beat my 13" laptop. One of these days I might upgrade my laptop to a Chromebook or convertible laptop/tablet device, but the TV & 360 got dibbs on replacement first.
I will buy an Xbox One once I upgrade to a bigger TV(hopefully 50") & after a $100 price drop. When I do get an XB1 I will use every feature as much as I can since it will be newer than everything else I have. Having a web browser & Snap will open new things I couldn't do before while playing games or watching content. But I'm also a realist. It's not always going to be better than my laptop that's sitting next to me. At 40 I'm getting near-sighted so even a 50" TV sitting 11 feet away is not going to be better than my 13" laptop that is 2 feet from my eyes. I don't think I would want to type this message on my TV, but other things should be fine.
Personally I don't get all the complaining. It's offering us a new experience & a choice. Don't like it? You don't have to use it. I want companies to try new things instead of just offering the status quo. That's boring. Hopefully after launch they will continue to offer more things around apps, Kinect, Snap, etc. It's just too bad I have to wait a year or more before I get one in my home. Have fun with your new systems while I stare from the sidelines.
Tommy McClain