arandomguy
Veteran
This isn't a Steam specific thing but the overarching issue is really how these tech platforms effectively create massive barriers of entry by virtue of how they work. The idea of competition is great and all, but in practice it's problematic when it's fixed barriers that need to be overcome while per unit costs are a relatively trivial aspect of the business (and in many cases relatively homogenous).On the flip side if Steam is adding little value while charging exorbitant fees then there should be ample margin for competitors to enter the market and steal share. When those efforts fail miserably (see Epic, GoG) then it adds credibility to the idea that Steam is actually worth the premium.
Given the thread topic though we can look at Steam specific and PC game distribution. What a new entrant is competiting with, and the massive barrier, is that inbuilt interia of the incumbent platform. You can't compete with Steam even if you were to have an identical feature set, because why? Because the userbase is already invested into the platform not just emotionally but practically. That's where their library is and that's where their social circle/community already is. That feature set also has very insignficant costs to deliver and the fixed deployment costs are already amortized. Since ultimate you're suppliers are identical (in terms of content and content delivery) there is very little you can do to differentiate their as well.
Well not exactly. The only option, as we've seen being tried, in general is basically content differentiation to fight for user interest. Content differentiation basically by investing into exclusive content.
By the way I'm not sure if you're aware but Steam does not allow sellers on their store to undercut Steam. So the seller even if they were to take less fees from another store front cannot just split the difference with the customer. I think this also something that people might need to keep in mind that these distrubtion platforms have 2 customers, the gamer (content consumer) and the game developer (content provider).
I have zero loyalty to Steam as a platform. I use it because it’s the best one. Build me a better mouse trap and I’ll come.
Do you really have zero loyalty to Steam? Zero loyalty would imply something like say hypothetically if a competitor was identical to Steam your purchase decision would be 50/50 or at least based on first access/convienence. But I'm guessing that woudn't be the case no? I'll be honest myself for me it certainly wouldn't. I might like the idea of say competitors trying unseat Steam and disrupting the PC gaming space but I'm just going to say my inherent loyalty to Steam from a pragmatic stand point over rides that in terms of actual purchasing decisions.
And let's let's be honest that platform monetary/time investment for many also leads to a strong emotional investment and attachment as well. For instance there's some people who proudly show off their Steam collection much like people would their physical hobby collections. Also let's just say Valve knew what they were doing in building out essentially social functionality into Steam.