4800 PSP returned due to malfunction

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Teasy said:
Nobody's calling dead pixels issues or any other manufacturing mistake arrogant. That wouldn't make any sense at all. As long as a company owns up to the mistake and fixes it for people then there's no problem there. The bit people have called arrogant is Sony basically saying "How dare anyone critisize our deliberate button design flaw.. PSP is a work of art blah blah blah".
It's just part and parcel of the process. No device will be designed flawlessly, as they always have compromises to make between price, performance, design, stability, etc. The PSP went through it; the DS went through it; all this generation's consoles, all last's... Just so long as it doesn't cause undue problems and they replace the flaws when they pop up? Seems kinda business as usual, doesn't it? The situation may change in the future as the system goes through years of use, but for now the problem seems to be both attached to certain manufacturing flaws as well, and less than other manufacturing problems we've all seen, experienced, and shrugged our way through over the years.

The biggest design issue I've ever seen was with the dumbass tray the original NES used in the US, and the love for that system is nigh universal. But everyone and their mother knows what it means to blow off your cartridge and fiddle with the tray for ten minutes trying to get some games to work.

In the end--so what? It's what we ALL go through with basically every device we ever invest a lot of time and attention to. The irritations niggle us, we ALL see ways the thing could have been design better ("for us"), and so long as in the end we're not overly punished by it and instead derive many, many, MANY hours of pleasure from it...? We just won't care. In the end, it's the same with software design. Flaws and design compromises are the stuff of life.
 
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