4800 PSP returned due to malfunction

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"it obviously works fine for the most other users outthere"

The question is... For how long will they continue to work fine?
They are still to new to tell, but I'm betting this problem will be much more prevalent as the system ages.
 
Boke said:
"it obviously works fine for the most other users outthere"

The question is... For how long will they continue to work fine?
They are still to new to tell, but I'm betting this problem will be much more prevalent as the system ages.

And those faulty systems will be exchanged, since Sony has acknowledged it is their fault. It's not like they are refusing to exchange the units!
Besides, we'll have to see how big this problem is.
 
Boke said:
"it obviously works fine for the most other users outthere"

The question is... For how long will they continue to work fine?
They are still to new to tell, but I'm betting this problem will be much more prevalent as the system ages.

Then how about we wait until then and see what happens :?:

just a crazy thought on my part...
 
Phil said:
Boke said:
"it obviously works fine for the most other users outthere"

The question is... For how long will they continue to work fine?
They are still to new to tell, but I'm betting this problem will be much more prevalent as the system ages.

Then how about we wait until then and see what happens :?:

just a crazy thought on my part...

Not that's totally unacceptable. I think everyone with a PSP should try banging them on the wall or drill the square button to see if it's faulty. I mean it's only fair. :devilish:
 
london-boy said:
YeuEmMaiMai said:
it is nice to know that some people will knowing support a company that releases substandard merchandise and then tell people who use it to put up with it and designers to work around it......

Is that the same thing you said when hearing about faulty Xboxes? And PS2s? And GCs? and any other electronic product ever released? Get over yourself. Now, because a company has 0.6% faulty machines, of a completely new product which packs into it a LOT of stuff at a decent price, it's a company that releases "substandard merchandise". And obviously, anyone trying to put some sense into people's minds is a fanboi.
Oh well, to each hiw own, have fun.
Seeya!

Can you name one instance where MS (XB) or Nintendo knowingly released hardware that they KNEW had an inherent flaw and then decided to say to the conuserm "we know it has a design flaw and you gotta deal with it"?
 
YeuEmMaiMai said:
Can you name one instance where MS (XB) or Nintendo knowingly released hardware that they KNEW had an inherent flaw and then decided to say to the conuserm "we know it has a design flaw and you gotta deal with it"?

Did Sony release the PSP "knowing" it had a design "flaw"?

As i said, get over yourself. The vast majority (99.4%) of PSP work just fine, and this crusade of yours to convince people that Sony releases substandard hardware is really getting pathetic. PSP is still a marvel of a machine, it's many times more powerful and feature rich than the competition, it has packed inside a lot more than most protable things on the market right now, it's gorgeous to look at, and it's only normal that the first units have flaws, like many other things have flaws at realease. Also, the very few faulty machines will be exchanged.

But of course, Sony releases substandard hardware. :|

A few of the first batch of Xbox's had faulty drives, like PS2 and like PS1 and Saturn. Does that mean that the companies "released the platforms knowingly they had flaws"? Puh-lease!!!
 
london-boy said:
YeuEmMaiMai said:
Can you name one instance where MS (XB) or Nintendo knowingly released hardware that they KNEW had an inherent flaw and then decided to say to the conuserm "we know it has a design flaw and you gotta deal with it"?

Did Sony release the PSP "knowing" it had a design "flaw"?

As i said, get over yourself. The vast majority (99.4%) of PSP work just fine, and this crusade of yours to convince people that Sony releases substandard hardware is really getting pathetic. PSP is still a marvel of a machine, it's many times more powerful and feature rich than the competition, it has packed inside a lot more than most protable things on the market right now, it's gorgeous to look at, and it's only normal that the first units have flaws, like many other things have flaws at realease. Also, the very few faulty machines will be exchanged.

But of course, Sony releases substandard hardware. :|

A few of the first batch of Xbox's had faulty drives, like PS2 and like PS1 and Saturn. Does that mean that the companies "released the platforms knowingly they had flaws"? Puh-lease!!!

read the first post in this thread...it is quite clear that they did

"Kutaragi acknowledged that the button is less responsive than the others, in part because it's so close to the PSP's 480x272 screen. Because there isn't enough room to put the square button's detection switch directly underneath, it's off to the right, making it less responsive--and sometimes causing it to stick."
 
YeuEmMaiMai said:
read the first post in this thread...it is quite clear that they did

"Kutaragi acknowledged that the button is less responsive than the others, in part because it's so close to the PSP's 480x272 screen. Because there isn't enough room to put the square button's detection switch directly underneath, it's off to the right, making it less responsive--and sometimes causing it to stick."

Right, so the remaining ~795.000 units work.. by magic? :rolleyes:
 
Hey Phil did you fail to read where I said "They are still to new to tell"
Or did you just conveniently skip over that part?

By the way.. Every product sony releases has a flaw.
 
Has anybody actually read the original article rather than the numerous and editorialised versions floating around the web? No, didn't think so:-

http://nikkeibp.jp/wcs/leaf/CID/onair/nbe/features/355307

Basically he's saying that the position of the button (as everybody is quick to point the finger at) isn't the (entire) problem, it's with the injection moulds used to make the case. But of course, that wouldn't make nearly as interesting a story would it now? So everyone conviently forgets to include that fact, and Sony/KK gets bashed for "releasing a product with known flaws".

:rolleyes:
 
"I didn't want the liquid-crystal screen to be any smaller than this, and didn't want to make the game machine itself any larger. The button positions are exactly where I wanted them to be. Those are the specs. I made the machine myself based on such specifications. I made it with clear intentions, and I don't think I made any mistake.・

"I think I made the most beautiful game machine in the world. When a prominent architect comes up with a plan, nobody is going to pick holes in it and say, for instance, the position of the gates isn't right. The same is true with our PSP."


arrogance like this is what will kill you in the end.....Nintendo ring a bell? They thought that no one could challenge them and in the end, the are in second place now for a very long time.
 
YeuEmMaiMai said:
You really should get your head on straight.... When I buy something such as a CD, game, car, etc I expect it to work properly right out of the box, if not I expect to be able to return or exchange it for another (car is exception as they will repair or replace defective part). I do not buy something that I know some one deliberately designed not to be 100% functional. If they are having these problems now, just imagine what will happen after these things are on the market for a period of time and the failures become more pronounced.

As someone stated on the first page, functionality must come before "art".

The one thing I hate most when playing games is a button that is not responsive to being pressed.

Stop making an issue of nothing. 99.4% of PSPs are 100% functional. 0.6% are less than 100% functional. According to the picky Japanese early adopters anyway.

Phat
 
Thanks for the link. I guess I shouldn't reporters quotation marks to actually mean 'this was said verbatim' !

In essence, the non-returning buttons are a manufacturing flaw; the unresponsive buttons is part of the system design.

Kutaragi knowingly designed the system so that the button being where it was would not make as good a contact as the other 3. The end result : programmers should take this into consideration when writing to the system.

Were developers informed that the square button wasn't/isn't reliable and shouldn't be used where speed/accuracy is required? If not, I think the design is misleading. I'd expect the buttons to all function the same, same as the DualShock controller. If the square button cannot be relied upon, sholdn't it be repositioned as an 'options' button?

Still think 2 mm's isn't worth this much heated debate!
 
phat said:
YeuEmMaiMai said:
You really should get your head on straight.... When I buy something such as a CD, game, car, etc I expect it to work properly right out of the box, if not I expect to be able to return or exchange it for another (car is exception as they will repair or replace defective part). I do not buy something that I know some one deliberately designed not to be 100% functional. If they are having these problems now, just imagine what will happen after these things are on the market for a period of time and the failures become more pronounced.

As someone stated on the first page, functionality must come before "art".

The one thing I hate most when playing games is a button that is not responsive to being pressed.


Stop making an issue of nothing. 99.4% of PSPs are 100% functional. 0.6% are less than 100% functional. According to the picky Japanese early adopters anyway.

Phat

They are not 100% functional since a button was designed to be "less responsive" This is a problem for the developer who can now only effectively use 3 buttons and the gamer who has troubles when trying to use the "less responsive" one.
 
YeuEmMaiMai said:
They are not 100% functional since a button was designed to be "less responsive" This is a problem for the developer who can now only effectively use 3 buttons and the gamer who has troubles when trying to use the "less responsive" one.

How would you know how functional they are or what "less responsive" (a very relative term after all) means? We have a few people in here that have actual PSP units that have voiced their opinions on the subject and don't see this as a big issue as the ones in here who haven't even held nor seen the unit in real life. Isn't that ironic?

It seems to be an issue for the ones where the button gets stuck, but for all others, it isn't as bad anyway. Lets face it, after repetitive usage, anything with 'moving parts' is bound to die one day, one way or the other.. some last longer, others less. For some it's an issue from day one, others may never encounter the problem! There's no such thing as a "flawless" product in todays electronics... each and every product has a limit lifespan. Just because some last longer than others.... a design flaw? Something *anything* can be accused of.
 
The point is, it's not exactly a "deliberate button design flaw" otherwise each and everyone of the PSP sold would have an issue andreturnable to Sony. It's 0.6%.

When I say design flaw I just mean the fact that the button is not in line with the sensor its supposed to activate. That may not cause a stuck button in most cases but it is certainly a flaw in the systems design, all be it a deliberate one. But if you want then I'll just call it a design compromise. Still Mr Kutaragi is sounding like a fool by talking about the PSP as if its some kind of abstract peice of art. If something isn't designed well, functionally speaking, then it doesn't matter because the PSP is "the most beautiful thing in the world".
 
YeuEmMaiMai said:
Can you name one instance where MS (XB) or Nintendo knowingly released hardware that they KNEW had an inherent flaw and then decided to say to the conuserm "we know it has a design flaw and you gotta deal with it"?

The Xbox was designed with heat problems. As a matter of fact, I had an Xbox recently overheat and basically melt-down due to how crammed that box is (Kept it properly cleaned, dusted and in a well ventelated area). Open one up and see for yourself. They might not have told the public that this was a design flaw in an interview, but they sure did when they continued to sell the system like this (Although, later models have fixed this problem to an extent with an extra fan over the CPU rather than a plain heat sink - Mine had a fan).

-Rich
 
I just did a google search and there is nothing to indicate that the X-box overheats during normal use when it is properly ventalated.
 
Take it from personal experience then? Open it up, you'll see how cram packed it is:

http://www.vanshardware.com/articles/2001/november/011116_Xbox/InsideXbox.jpg

and under all that:

http://www.vanshardware.com/articles/2001/november/011116_Xbox/xboxguts.jpg

This may have not been such a huge problem like the "Disk Read-Error", but neither is the PSP's "sticky button". The point is, is that it did happen, and it was a problem. I know a slew of people at EBGames, I know why consoles go in for what, and my case wasnt the first. Just because Google hasnt picked up a problem from years back doesnt mean it doesnt exist, meanwhile the Internet shouldnt always be the only place you source your material either.

-Rich
 
you would think that most people can live with a psp that is 4mm (2mm added to both sides for symmetry) wider to accomadate the needed space for the pads to contact :?
 
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