4800 PSP returned due to malfunction

[Shifty Geezer]

I think the worrying thing is Kutaragi first saying it was a design choice, to reduce the response of the Square button in order to keep the design. The most important point about playing games is that you can control the game and have it do what you want. If the buttons don't work well enough the system fails on this basic principle. Functionality is more important than form.

But then he goes on to really drive the point
"I believe we made the most beautiful thing in the world. Nobody would criticize a renowned architect's blueprint that the position of a gate is wrong. It's the same as that."
PSP's is a gaming system, not a work of art! It belongs in gamers hands, not on a museum pedestal! In the UK in the past few years we've had some wonderful architectural boobs where the functionality of a building is pants and it costs huge amounts to turn the architect's artisitic idea into something useable. Kutaragi is saying "so what if it doesn't work so well, it looks great!" and that's why he's sounding an idiot!

One has to ask the question, if Sony knew this design would lower responsiveness of the Square button, why didn't they extend the case by 2 millimetres? Just 2. That's all it'd need. Or four is you want to be symmetrical

 

[hey69]

LADA manufacturer, " so what our cars look shit, they drive and do the job no? "

it depends on how you look at it .
i believe he said that to explain why there are a few thousend people having problem with it. it's not like EVERY psp has a problem with it.

 

[mech]

I've known three people so far who've returned their DS's for dead pixels so far... I wonder what their return rate is like, the arrogant bastards!

Chill out, people. It's a new product launch. Flaws are a part of the game. If you want assurances, wait six months.

PSP has button issues, dead pixel issues, and frame flexing issues.

DS has "being good" issues.

 

[Teasy]

I've known three people so far who've returned their DS's for dead pixels so far... I wonder what their return rate is like, the arrogant bastards!

Nobody's calling dead pixels issues or any other manufacturing mistake arrogant. That wouldn't make any sense at all. As long as a company owns up to the mistake and fixes it for people then there's no problem there. The bit people have called arrogant is Sony basically saying "How dare anyone critisize our deliberate button design flaw.. PSP is a work of art blah blah blah".

 

[London Geezer]

I've known three people so far who've returned their DS's for dead pixels so far... I wonder what their return rate is like, the arrogant bastards!

Nobody's calling dead pixels issues or any other manufacturing mistake arrogant. That wouldn't make any sense at all. As long as a company owns up to the mistake and fixes it for people then there's no problem there. The bit people have called arrogant is Sony basically saying "How dare anyone critisize our deliberate button design flaw.. PSP is a work of art blah blah blah".

The point is, it's not exactly a "deliberate button design flaw" otherwise each and everyone of the PSP sold would have an issue andreturnable to Sony. It's 0.6%.

 

[YeuEmMaiMai]

I've known three people so far who've returned their DS's for dead pixels so far... I wonder what their return rate is like, the arrogant bastards!

Nobody's calling dead pixels issues or any other manufacturing mistake arrogant. That wouldn't make any sense at all. As long as a company owns up to the mistake and fixes it for people then there's no problem there. The bit people have called arrogant is Sony basically saying "How dare anyone critisize our deliberate button design flaw.. PSP is a work of art blah blah blah".

The point is, it's not exactly a "deliberate button design flaw" otherwise each and everyone of the PSP sold would have an issue andreturnable to Sony. It's 0.6%.

Yes it is a deliberate design flaw. They knowingly designed the button to be less responsive becaause they

1. did not want to make the screen smaller
2. make the chassis "aka machine body' larger.

 

[London Geezer]

Yes it is a deliberate design flaw. They knowingly designed the button to be less responsive becaause they

1. did not want to make the screen smaller
2. make the chassis "aka machine body' larger.

They deliberately make it like it is, and 99.4% of units or more work FLAWLESSLY.

So it was a deliberate design choice, not a deliberate flaw.

 

[YeuEmMaiMai]

Yes it is a deliberate design flaw. They knowingly designed the button to be less responsive becaause they

1. did not want to make the screen smaller
2. make the chassis "aka machine body' larger.

They deliberately make it like it is, expecting the 99.4% of units or more to work FLAWLESSLY.

So it was a deliberate design choice, not a deliberate flaw.

It should be designed that 100% of the units work flawlessly. Good thing Sony doesn't make defibulators....and you have a heat attack and the one you get have a "less resonsive" trigger switch.........

 

[London Geezer]

It should be designed that 100% of the units work flawlessly. Good thing Sony doesn't make defibulators....and you have a heat attack and the one you get have a "less resonsive" trigger switch.........

That's why they DON'T make defibrillators. That's why defibrillators go through quite a lot of tests before being used. That's why your comparison is borderline trolling, like usual.

0.6% is NOTHING, even compared to past Sony's track record, and especially considering what they packed into that little case, at that pricepoint.

 

[cybamerc]

0.6% just refers to the number of PSPs with a stuck button returned to Sony. Many more people have likely experienced problems (and not just stuck buttons) with their PSPs but not bothered to return it. Moreover, it's just piss poor design and I can't believe anyone would bother defending Sony over this.

 

[London Geezer]

0.6% just refers to the number of PSPs with a stuck button returned to Sony. Many more people have likely experienced problems (and not just stuck buttons) with their PSPs but not bothered to return it. Moreover, it's just piss poor design and I can't believe anyone would bother defending Sony over this.

Wow, now i've heard them all, PSP being "piss poor design". Meh, i'm out of this thread.

 

[-tkf-]

So didn't we already go through this?

Several people that bought the PSP at launch reported no problems with that "button" eventhough it quickly became an "issue".

Clearly some PSP's owners had a problem but if it was a serious flaw then more people should have been affected and we would have read more reports from people that bought it wouldn't we?

 

[Nick Laslett]

I've got five serious problems with my PSP.

Each of them are inherent design flaws and I can't believe a company like Sony could get away with something like this.

Problems:

1. Beautiful screen I can't take my eyes off. I had to get my wife to throw a cloth over the screen so that I could remove my gaze. This has serious health repecussions.

2. High speed 3d graphics in Ridge Racer, they cause me to be addicted to my PSP and I can't stop playing it.

3. Music puzzle interaction in Lumines, it effects my brain and I can't stop dreaming of falling cubes.

4. Mina Golf's laid-back gameplay chills me out and puts me in a tranquil place which I don't want to leave.

5. 6 hrs battery life means the thing doesn't need to be charged every day.

These are crimes Sony has committed and there is no way I should only have to pay $350 for them.

Oops, just tried the Square button. Ohmygod, it responds to my touch...
Another fault! Why can't I get my UMDs the fire across the room, I've also got no deep pixels. Sony better have a good answer for this.

 

[hey69]

out of the 12 psps i received, only 1 had 1 flawed pixel. it was on the left border and when the screen was black, that pixel turned brownish. otherwise, all the hardware was pico bello!

 

[marconelly!]

It's very, very hard not to just dismiss any small flaw PSP has, after you've witnessed everything it has to offer, at the price they are asking for it. That's all I can say. Then again, mine has been pretty much flawless - square button does feel a bit different, but it doesn't jam and it works fine.

 

[YeuEmMaiMai]

It should be designed that 100% of the units work flawlessly. Good thing Sony doesn't make defibulators....and you have a heat attack and the one you get have a "less resonsive" trigger switch.........

That's why they DON'T make defibrillators. That's why defibrillators go through quite a lot of tests before being used. That's why your comparison is borderline trolling, like usual.

0.6% is NOTHING, even compared to past Sony's track record, and especially considering what they packed into that little case, at that pricepoint.

You really should get your head on straight.... When I buy something such as a CD, game, car, etc I expect it to work properly right out of the box, if not I expect to be able to return or exchange it for another (car is exception as they will repair or replace defective part). I do not buy something that I know some one deliberately designed not to be 100% functional. If they are having these problems now, just imagine what will happen after these things are on the market for a period of time and the failures become more pronounced.

As someone stated on the first page, functionality must come before "art".

The one thing I hate most when playing games is a button that is not responsive to being pressed.

 

[London Geezer]

You really should get your head on straight.... When I buy something such as a CD, game, car, etc I expect it to work properly right out of the box, if not I expect to be able to return or exchange it for another (car is exception as they will repair or replace defective part). I do not buy something that I know some one deliberately designed not to be 100% functional. If they are having these problems now, just imagine what will happen after these things are on the market for a period of time and the failures become more pronounced.

As someone stated on the first page, functionality must come before "art".

The one thing I hate most when playing games is a button that is not responsive to being pressed.

The PSP was not "designed not to be 100% functional". If you think so, then you're delusional. If that was the case, every one of them would be faulty.
But hey, it seems you already made your decision that Evil Sony deliberately sells duds so i'm not going to bother anymore.

 

[YeuEmMaiMai]

it is nice to know that some people will knowing support a company that releases substandard merchandise and then tell people who use it to put up with it and designers to work around it......

 

[London Geezer]

it is nice to know that some people will knowing support a company that releases substandard merchandise and then tell people who use it to put up with it and designers to work around it......

Is that the same thing you said when hearing about faulty Xboxes? And PS2s? And GCs? and any other electronic product ever released? Get over yourself. Now, because a company has 0.6% faulty machines, of a completely new product which packs into it a LOT of stuff at a decent price, it's a company that releases "substandard merchandise". And obviously, anyone trying to put some sense into people's minds is a fanboi.
Oh well, to each hiw own, have fun.
Seeya!

 

[Phil]

the point is though, it obviously works fine for the most other users outthere. Unfortunate for those that have the problem, but I don't see how this wouldn't be looked into upon bringing the unit back for repairs or exchange.