Because its not needed in all cases. Game pass is a long term play for gaming revenue that leverages red dog and will in turn let red dog break into new market segments. Some investors only want immediate return on their stock purchase.
Game pass right now is in its launch phase. You had the console version launch , pc in beta and now the streaming portion getting ready to launch. When you launch a new product you rarely ever make a profit.
A lot of companies that do heavy investment like Amazon, Spotify or Uber have posted losses for years and investors have continued to support these companies. But the business case has to be clear. I don't think no one would have opposed MS moving into the cloud business and investing heavily on it, considering how key was seen back then.
And also I think are confusion institutional investors with retail investors than want to make a few bucks. The latter have little to say in the future of the company, the big shareholders, the ones that sit on the board, are there for the long run. These are the ones that made Satya Nadella CEO.
Amazon prime is 15 years old and went from $80 to $120. in that time frame they added more than just 2 day shipping. They've added prime video , music , photos, same day delievery , a twitch sub , prime panetry , amazon fresh , prime wardrobe and god knows what else. So the value has increased since you get more for your money.
When a company does a free month for a dollar its not any different than a free 2 week trial. The over whelming majority of people will subscribe or a dollar and then keep the subscription. Its a way to get people to try it. MS has never hidden the price of game pass. No one goes into thinking the promotional $1 month is the price they will pay forever because it states when signing up the regular price of game pass ultimate
I think netflix is a much better example as there are some key differences with Prime:
- Amazon Prime (and other services like Kindle Unlimited or Audible) subs are not the core of their business (6% of their yearly revenue). Gamepass, however, seems to be the core on which MS wants to build it's gaming future. Prime doesn't have to be profitable, Gamepass does.
- Amazon gets a cut for each item they sell in their store and Prime users are much more likely to buy on Amazon than non-prime users. Which means their revenue increases thanks to Amazon Prime (and even then they've hiked the price twice in a 4 year period, from 80$ to 99$ in 2014, to 99$ to 120$ in 2018, it's a 50% increase).
In the case of Gamepass however, I guess MS has to pay the publishers to have their games available on Gamepass. I'd imagine they make some money if the user finally decides to buy the game but, if not, is MS only making revenue from the subs? If that's the case I don't think their margins are going to be too good, probably negative until they manage to get a lot of people signed up, but even then I don't think they'll be to wide.
Maybe they are counting on the "Gym effect", people subbed but not actually playing any games or playing only MS exclusive titles. Which leads me to my next point.
- If all 1st party titles are available on gamepass for "free". It means the subscription has to make enough money to pay third party publishers and pay for 1st party game development. That's a ton of money.
Live Gold and PS+ makes sense. The marginal cost of adding another user should be very low or even close to zero, margins are good and they throw some free games from time to time that you actually own.
But again, Gamepass is much more like Netflix. Netflix still doesn't make any cash on their operations, even with almost 200M subs and after several price hikes and the business model is quite similar: third party content + their own productions, with the possibility of buying content.