NVIDIA set aside hundreds of millions of dollars to pay for these issues, but they blame everyone but themselves? Highly illogical (but expected from you in your emotional rants). NVIDIA took the hit largely on their own, that is pretty much undeniable (unless you live in a fantasy world and claim that other far bigger companies like Dell, HP, Apple, etc set aside hundreds of millions of dollars of their own money to pay for this).
No, Nvidia did not "take the hit on their own", HP pays for half on their part, and I would assume others pay roughly the same. You are dead wrong there. Other companies don't set aside for it, they set aside for warranty problems, and that is one of them.
Regarding NVIDIA blaming customers for running software, that is ridiculous, and perhaps your understanding of the english language is not so great. They clearly said that they were not able to determine "a" root cause (meaning one root cause) of the problem, but contributing to the problem were various items (including usage patterns), which is perfectly reasonable and makes perfect sense given that not each and every individual suffered a failure, and not each and every individual used the hardware in the same way.
OK, then what does "customer use patterns are contributing factors." mean briainchild? That the chips die if the laptops are only used on thursdays? It they are not polished correctly?
It is ironic that you pick nits on this point though. Everyone else, and there were 5 I think, was able to come up with 'A' reason why these failed. So Nvidia is either bad at english, or bad at making chips. Either way, they came up with 'A' solution, that fixed however many problems you want to sit in your basement and froth about.
I had about a 2 hour phone call with Mike Hara about the issue, and he was swearing that Nvidia had no idea what was causing the problems, and that it was beyond science. The call took place after the PCNs issuing the fix.
Mike should know better, as an IR person, he is bound by SEC rules when speaking for the company. He was speaking for the company at that point. If he did not know, he was legally bound to say "I don't know", "I will find out", or "no comment". Well, he could also tell the truth, but remember who he works for.
The "no idea" line, along with the "multiple causes" bit is what you call a talking point. It is NV PR/IR's job to spit them out while hoping people are dumb enough believe it, or at the very least, won't check up on it. I gather you believed and didn't check.
-Charlie