Sony PlayStation VR2 (PSVR2)

I'M FUCKED.

Ordered psvr2 as it got discounted to around 450USD, and when it arrived...

The lens is already Scratched..... It seems the usb c of the headset hits the lens as the scratch mark is veery similar to USB c and the white cover thingy is also having a pressure mark.

Contacted the shop for return and they say they have accepted my support request and told me to regular ask them the status...

I Want to contact Sony in my region... Googled... They only have phone, no email... Phone = very expensive minutes...

Then I remember Sony in my region is basically the poster child of customer hostile...

And now I wonder why the fuck do I still buy Sony stuff.
 
weird, are you sure it was brand new ? the cable should not hit the lenses in the package, and if i remember correctly there were protection film on the lenses.
No protective film, and the cable was not covered by USB c plastic hat thing that psvr1 have for its cables.

Even the official unboxing video from Sony shows the same.
 
Be sure to thoroughly test the controllers too. Mine were defective but I was able to get them working with the trigger flick trick and they seem good now. Try Horizon if you can because I would get locked right at the beginning screens because it wouldn't respond to button presses.

In the future you should try to buy everything from a store that you know has a no bullshit return policy. I try to get things locally so it's as easy as possible. PSVR2 is sketchy, with the controller quality problems from launch still being present in inventory. It is a nice headset when you get it working though.
 
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Be sure to thoroughly test the controllers too. Mine were defective but I was able to get them working with the trigger flick trick and they seem good now. Try Horizon if you can because I would get locked right at the beginning screens because it wouldn't respond to button presses.

In the future you should try to buy everything from a store that you know has a no bullshit return policy. I try to get things locally so it's as easy as possible. PSVR2 is sketchy, with the controller quality problems from launch still being present in inventory. It is a nice headset when you get it working though.
It's the only shop that's still have psvr2 on stock, everywhere else out of stock since November.

In retrospect, I should have skipped it and buy next year, maybe even a revised version...
 
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