Xbox-lawsuit-man: Get a life! (UPDATED!!!!)

Oh yeah:

Riddlewire said:
Purchase date of my Xbox: January 2002.
Usage: 6 hours/week (except on 'new game' day)
Total number of DDEs since purchase: 2 (both with Morrowind)
Total number of other errors: 0

Ever play Crimson Skies? I'd recomend it to you but I doubt you would have much fun with it. ;)
 
Having a very limited warranty is not a license to produce and sell inferior quality products. Did the guy have to buy an XBox?, no of course not. But then he didn't know it was made out of poor quality parts did he. Just because it has a 3 month warranty that doesn't mean he should expect it to break within a few months. If he did then I'm sure he wouldn't have bought it.

Is it over the top?, yeah, its the U.S, what do you expect? But its certainly not a totally unreasonable action AFAICS. Also it may force MS to extend their warranty, which is good for consumers. Maybe we need people who go over the top sometimes :)
 
You're a good little consumer Guden, aren't ya. Take any crap a corporation shoves down your throat with a smile on your face. I hope this guy wins. I'm sick and tired of this crap. Electronic product quality has gone down so much in the past 15 years. I still have an atari 2600 in my closet that works. It's 20 years old, and while I know you can't really compare its simple design to a modern console with an optical drive I would still expect said modern console to last at least the whole product cycle.

Funny, I've had my Cube for the past 3 years and it's ROCK SOLID. How come Sony and MS can't do the same?
 
kyleb said:
Ever play Crimson Skies? I'd recomend it to you but I doubt you would have much fun with it. ;)

I've played enough games (and nearly every demo available) to know that there's no problem at all with my Thompson drive.
This lawwuit is nonsense.
Perhaps people should take a little better care of their consoles.
 
About the only way I could have taken better care of my Xbox would be if I never took it out of the package. Seriously, rent Crimson Skies if you want to see what the fuss is about; my Xbox was doing just fine until that game came along and spit out constant dirty disk errors for myself and just about anyone else with a Thompson drive who tried it.
 
Just to clarify, the "3 month warranty" thing is there to weed out obviously defective merchandise (and cover the consumer). The presumption there is that if a unit is able to make it out of that period, then the probability is high that it will live a long operational life thereafter. If you have a company that is manufacturing units that barely make it out of the warranty period and then croak, that is definitely a sign of inferior quality components. It's also a skeavy deal by the manufacturer to exploit that effect (just squeaking past a warranty period, deliberately). If a high probability of units are making it past the warranty period plus a long service life thereafter, then it is pretty much on the up and up. That is not to say, there won't be a small percentage of units that go out at various points along that time period. It is unfortunate, but nevertheless the company is free and clear of liability in that case. However, they can also exercise a gracious policy to honor repairs if the numbers are low enough. It's all a matter of how gracious they want to be and how much it will cost.
 
Bajzel said:
You're a good little consumer Guden, aren't ya.

Uhm, no. LOL... You obviously don't visit all forums on this site. :D

I'm not a good little consumer, I'm just a realist (and not a dumbass), I accept this is the way things work in a capitalist economy. I don't expect things to work forever. If my stuff breaks after warranty is out I don't go pissing and moaning about it and starting lame lawsuits. I would seriously consider not doing business with the company again though, if it seems to be a reoccurring pattern.

You can be pretty sure though it's not in MSs interest to have their boxes break soon after warranty is out, or fail to play certain games properly. We have to allow for shit to happen occationally too even though it is inconvenient, particulary when a product is new and untested, or else we can't have innovation. It's impossible to guard against unknown errors.

Electronic product quality has gone down so much in the past 15 years.

That's not really true you know. I would not be surprised if the reliability of electronics has actually gone UP considerably. Mechanical components like optical drives is more troublesome than solid-state semiconductors of course, but it's not all downhill. Most drives now are much better than they were say, ten years ago. Faster, quieter. Harddrives are another example. In the 80s, HDDs typically used stepper motors that got unaligned or wore out to move the head-stack. Spindle motors used carbon brushes that wore out. Spindle ball bearings started making noise, then failed. Today we have high-speed brushless motors using fluid-dynamic bearings with no surface contact between the spindle and the sleeve. Hardly any wear at all and dead quiet.

I still have an atari 2600 in my closet that works. It's 20 years old

It's not been running for 20 years though, if it had I bet it'd failed long ago.

I would still expect said modern console to last at least the whole product cycle.

You know, things break. It will always be that way. Sometimes you're unlucky and your thing breaks soon after purchase. Sometimes it lasts for 20 years.
 
Guden Oden said:
I accept this is the way things work in a capitalist economy. I don't expect things to work forever. If my stuff breaks after warranty is out I don't go pissing and moaning about it and starting lame lawsuits. I would seriously consider not doing business with the company again though, if it seems to be a reoccurring pattern.
In theory if everyone just avoids doing business with a company that company will be punished, but it doesn't always turn out to be much punishment. A company can sell a lot of product before people notice a problem. Your country seems to mandate a 2 year warrenty. The US obviously takes a different approach and lawsuits are the mechanism of protection. If a single product breaks, the lawsuit is likely frivilous, but if a significant portion of the products break maybe the company needs to own up to its problems. I don't even own an Xbox, but that's the way I see it.
 
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