It really should not be buried. This should be front and centre with Home. So far, the app seems like a whole mess of mixed up priorities. I do not understand why this has taken years to do, it must've been tremendously mismanaged.
This I agree. In fact, Sony admitted that Home fell through the organization crack sometime ago.
I'm coming from an HCI/UX background and I'm more or less incredibly frustrated from what I see in Home. Maybe the a less-discerning casual player won't be as frustrated, but I was. FWIW, I don't have Warhawk so that's maybe why I didn't see anything. I also didn't see right away how to customize my home...
My new HDD also does not have any trace of WarHawk
You should be able to find the help instructions in the Menu Pad. it was pretty prominent in the Virtual PSP help. Not sure where it is now in the Menu Pad. I am away from the PS3 now.
This looks like an "empty shell" of a real world and if you want to know how to do things, you have to dig. The problem with this is I am asking -- and most users will ask -- what am I digging for? What does this app do, and why do I need it? They're not going to spend the time digging around to find it out, it needs to be front and centre. There's a lot of overhead (additional downloads, then additional loading times, then additional frequent downloads for new zones) that act as roadblocks for usability. At my firm, this kind of app would never have been green-lit from a UX perspective. And we're all about the social computing aspect (albeit mostly focusing on MS Surface, facebook, and distributed apps), so we've done all kinds of usability studies on how long users will be willing to play with a "sandbox" like environment without clear direction before getting bored and moving on. Of course, the more roadblocks you have the less users you have as well, and the shorter their patience.
For a total newbie, I agree. Home needs at least a "welcome letter", "daily news" (a la Mainichi Issho), and a more self explanatory directory (to replace the current World Map).
For a gamer, I don't think it's a big issue at this moment. Most gamers are used to exploration.
When in doubt, you can always ask the people around you. This is the beauty of Home. And this is what I did on several occasions too: Asking for instructions, and asking for opinion on certain games, etc.
While you can "run" in Home (it's really a very light jog) it's incredibly slow. For instance, the characters in Left 4 Dead and Fable II (games I've played most recently), you can run easily twice as fast. It feels like the app is doing nothing but holding me back, rather than enabling me to do more.
Yes, I feel that the 3D UI is holding me back for some simple tasks too. But the fix is not to run twice as fast. Stuff should come to the users on-demand. And users should be able to teleport/fly immediately to any location within the current space (Forget the law of physics !).
Especially considering the only functionality/content in the game right now are an awful movie theatre experience, an awful mall/shopping experience, and a clumsy chat experience (unless you have a keyboard hooked up, and then why not use an IM client that doesn't take a minute to load?).
They would disagree...
From my personal experiences, chatting in Home is richer than IM, hands down. There are "pre-built" responses you can chain together via menu selection. If you're after efficiency, there is always the XMB video chat... if you can find new/old friends on PSN.
I bet you have no desire to go to a clubhouse too. OTOH, I have been trying to get into the (shared) GAF clubhouses for days.
I don't think the movie experience is awful (You didn't go into full screen mode as prompted at the bottom of the screen). The movie is awful
One doesn't have to go to the theater to watch a movie. There are screens in multiple locations. You can teleport to the theater from the World Map if you want to watch a video there. The theater might be a good place to show private or invitation-only movies.
And a bowling game I didn't play.
Hmmm... not a Home problem. There are also other LUA-based games in the Bowling Alley too.
It's still in closed beta. In fact, interested parties are going out of their way to find more Home content.
See the GAF thread on Namco Museum here:
http://www.neogaf.com/forum/showthread.php?t=342918
It sounds to me like you're not the kind of people for Home. Great UI feedback but you should be happier sticking with XMB.
There is no point forcing yourself to like Home.
How many years did this take?
4-5 years ? Look under the hood. Home is more stable, secure and scalable than SecondLife. Despite the mismanagement, Home does offer a sophisticated platform for streaming multiple media, running LUA scripts, multicasting voice + text chat, managing P2P parties and launching games in an open way, all at the same time. The 3D interface is robust but I'd much prefer a simpler UI.
I am pretty sure Sony is not showing us everything in Home. Dress and the 20+ Japanese game spaces are not available here (yet). They seem to be most concerned with scalability at this moment. Since you're in the beta, you would have seen the call-for-load-test email.
One thing is loud and clear though. Home UI still need more scrutiny + improvement for casual and indifferent parties (e.g., Guides/hints to tell users what to do here/next).