Elite includes the 3 rings of death too...

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I think you are highly mistaken if after everything we have seen you believe that 3-5%, all I'm saying is that the real number is bigger than that. The fact is that the information behind that link wasn't a poll in its strictest sense. It requires a registration and a post. It's fairly easy to check the post histories of the participants and see who are "real" X360 owners with problems and who are suspects I have browsed through that thread and peoples post histories and I can vouch for it's authenticity. Most of the guys posting there are not frauds.

Of course there are many variable that still needs to be taken into account, but that number points to a direction and that direction says that lot's of boxes have broken and that they are still breaking, I questimated a number of 20% and yeah it's just quess, but I'm holding onto it.


Again, in and of themselves internet polls are no use. But as a comparative measure, they are fine. The same rules apply to posts about busted XB360's as busted Wii's. busted PSPs, busted PS2s, etc. It's the same demographic posting/voting, with the same average trends in use. There's no reason to think posts or votes or anecdotes of XB360 being dodgy will be less reliable as the same info on PS3 and Wii. If on a board of 1000 users, 30 say their XB360 has died 4x, 3 say their PS3 has died, and none say their Wii has died, taking in account relative sales of consoles and uptake on the board, you'd see a reliable, though not numerically accurate, indicator that XB360 has a higher failure rate.

Just looking at this board, we have numberous posters commenting on busted XB360's including multiple boxes, and we've had how many problems reported with PS3 and Wii? Unless you think all the PS3 and Wii owners hold their tongue, or the remarks on XB360 are made up, this board shows there's a larger reliability issue with XB360.

I don't hold any beliefs extrapolated from polls for the failure rates of the 360 or any console for that matter. In the days of viral marketing and a hobby that breeds fierce competition and irrational behavior due to brand loyalty, it hard to believe any forum polls which aren't carefully managed. It would take only a small group of people to go to boards and manipulate polls that greatly influence and ruin any validity of a poll. Failure rates are the prime targets as they are a measurement of quality which are important to consumers.

Do I think failure rates are abnormally high? Yes, but I derive that simply from the comments of users I familiar with here on B3D, who have a history here. Their comments are easily way more reliable than any internet poll.
 
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It is nothing to do with statistics
Well, people sure as hell are trying to use bogus numbers to show "statistically" that the failure rate is sky high.

BUT, everyone can see the *extraordinary* number of reports of *sequential* failures of the xbox 360 reported on *every single xbox forum* by *multiple* users and only a fool or someone with blinkers on would refuse to acknowledge that this console clearly has a big reliability problem (compared to the Wii and the PS3 and DS and PSP and even a bog standard dell PC).
First, it's blinders not blinkers, but that was pretty funny! Second, I and most other people aren't making the arguement that there is no reliability problem with the 360 (especially early ones, and seemingly lingering in reduced form), just that it isn't the 30% or whatever some people are claiming. 5% is half a million failures, which is huge, which is orders of magnitude more failures than people have reported on forums and polls, and given some likely mechanisms of the return/repair/replacement process along with the tendency for people to use/abuse any replacement in the exact same way as the previous model is entirely sufficient to explain the sequential failures.

I'm not saying the sky isn't a bit dark, just that it isn't falling.
 
I have posted this survey from a finnish gaming site before. (All the necessary info is on the first post of that thread) Right now it shows 145 boxes broken out of 397 which translates to 37% and while it's definately not a scientific research, the sample size is imo big enough that this 3-5% talk can be thrown into a trash can. I think even Microsoft has admitted that the real number is bigger than 3-5% which they originally stated it to be.
That sample size is tiny, and the sample has a hugenormous bias! I tell you what... I'm going to go to the Mercedes service center down the street and poll customers there on how many failures they have had per Mercedes. You think the >100% rate I get in response is going to be anything but a worthless number?

I can't believe some people can't see the obvious.
 
I think you are highly mistaken if after everything we have seen you believe that 3-5%, all I'm saying is that the real number is bigger than that.
Maybe they only count people once, even if they've had seventeen different units.

I know I had 3 360's, one premium, 2 cores and the people I sold them too have all told me that they've since had the three lights of death. The premium held on for over a year though before breaking (MS did tell the guy they'd fix it despite it being out of warranty though)
 
That sample size is tiny, and the sample has a hugenormous bias! I tell you what... I'm going to go to the Mercedes service center down the street and poll customers there on how many failures they have had per Mercedes. You think the >100% rate I get in response is going to be anything but a worthless number?

I can't believe some people can't see the obvious.

Even that scenario is better than a forum poll, where you can't even determine if the respondents even own a 360.
 
Again, in and of themselves internet polls are no use. But as a comparative measure, they are fine. The same rules apply to posts about busted XB360's as busted Wii's. busted PSPs, busted PS2s, etc. It's the same demographic posting/voting, with the same average trends in use.
Not so quick Shifty. I get what you are saying, but everything isn't equal in those demographics. The phenomenon of inertia is very powerful, and can't be discounted. It is "well known" that 360's "fail all the time." It's plastered all over every forum. Any poll on that subject is likely to draw the attention of every person on that forum that has a failed 360, knows someone with a failed 360, thinks thiers is about to fail, wishes every 360 would fail, etc. This idea has gained enough momentum that you can't realistically isolate those confounding variables. With PS3 and Wii, people have very much the opposite perception (well deserved as it may be) that any failure is very isolated and not worth mentioning. People don't make threads about it, people don't post polls about it, and inertia will tempt those who do have failures to not bother "complaining" about it or reporting it in a poll.

How big is that effect? Who knows, could be minor or major, but you can't ignore that it may exist and declare that all internet polls are perfectly acceptable as relative measures. The fact is that the PS3 is not the 360, nor is the Wii, nor are their histories to this point, and different motivations and influences are going to be at play in the owners of each.
 
That sample size is tiny, and the sample has a hugenormous bias! I tell you what... I'm going to go to the Mercedes service center down the street and poll customers there on how many failures they have had per Mercedes. You think the >100% rate I get in response is going to be anything but a worthless number?

I can't believe some people can't see the obvious.

Even that scenario is better than a forum poll, where you can't even determine if the respondents even own a 360.

I dunno why you guys act like you know the data and post histories behind that poll/thread better than me, but it's ridiculous. That thread is on the Xbox section of that forum and it's very easy to search the post history of its participants. The Mercedes analogy is ridiculous, because the thread is not only to report failures but also non failures, currently it shows 37% failure rate, which I'm sure is too high, but it's not meaningless. Perhaps you can point a better source for the failure rate?

lol, well, I think all PS3's can fly if you get them hot enough. That's just my guess, but I'm holding on to it.

That sounds really interesting, perhaps we can discuss more about it after you have graduated from kindergarten?
 
So does everyone here honestly feel less than 50% but more than 25% of existing consoles are either going to die or have died? I mean for 10 million consoles we are looking at somewhere between 2.5 to 5 million consoles. Doesn't that stand out to anyone as a bit excessive? It would seem 5% to 10% is more accurate cause that gives us something like 500k to 1 million bad systems. Which is still freaking too high to be boasting but seems to be far more realistic than the other numbers.
I also think a large part of the problem is sending out "fixed" units. The dying refurbs are not helping the statistic one bit.
 
I dunno why you guys act like you know the data and post histories behind that poll/thread better than me, but it's ridiculous. That thread is on the Xbox section of that forum and it's very easy to search the post history of its participants. The Mercedes analogy is ridiculous, because the thread is not only to report failures but also non failures, currently it shows 37% failure rate, which I'm sure is too high, but it's not meaningless. Perhaps you can point a better source for the failure rate?

I don't know the post history at all and its rather difficult to establish how relevant it is because I don't know of any good Finnish to English translators. Lack of good sources doesn't mean one should resort to unreliable ones. Im not attacking that particular website, I am attacking the thought of informal web polls as being somewhat reliable.

Would you believe such a poll if the console gaming or tech sites that you contributed too had virtually had no members (that you regularly interacted with) that complained about the 3 rings of death?
 
I dunno why you guys act like you know the data and post histories behind that poll/thread better than me, but it's ridiculous. That thread is on the Xbox section of that forum and it's very easy to search the post history of its participants. The Mercedes analogy is ridiculous, because the thread is not only to report failures but also non failures, currently it shows 37% failure rate, which I'm sure is too high, but it's not meaningless. Perhaps you can point a better source for the failure rate?

You honestly think people who arent having issues will hop off their xbox to report in on the poll? If you go to the support/community pages of anything popular, be it hardware product or game of any type, the negative comments will pretty much ALWAYS out weigh the positive. If people are content, they wont give a damn. If something breaks they'll run to the closest forum and say how much something sucks. It is NOT rocket science how a poll like that can show an abnormally high failure rate.

Understand that you are assuming and expecting the crowd with no issues and gaming happily, the average joe gamers, are reporting in when they have no problems.
 
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Im not attacking that particular website, I am attacking the thought of informal web polls as being somewhat reliable.

Would you believe such a poll if the console gaming or tech sites that you contributed too had virtually had no members (that you regularly interacted with) that complained about the 3 rings of death?

You honestly think people who arent having issues will hop off their xbox to report in on the poll? If you go to the support/community pages of anything popular, be it hardware product or game of any type, the negative comments will pretty much ALWAYS outway the positive. If people are content, they wont give a damn. If something breaks they'll run to the closest forum and say how much something sucks. It is NOT rocket science how a poll like that can show an abnormally high failure rate.

Understand that you are assuming and expecting the crowd with no issues and gaming happily, the average joe gamers, are reporting in when they have no problems.

These posts would make more sense if I had actually said that the 37% number is accurate which I haven't. I have only said that based on that thread and other information I have seen, it is reasonable to assume that the true failure rate is more than the 5% which at one stage was announced by Microsoft. I made a personal assumption of 20% which I admitted is only speculation on my part. I would suggest that nobody loses their sleep because of that.

Again that Finnish "poll" shows 37% failure rate at the moment and it's on the Xbox side of the discussion, requiring a post from the participants to take part in it. The discussion board is fairly small, thus the thread is clearly visible to all participants and I'm fairly confident that most people who has the console have answered to it, as I believe both sides have an incentitive to answer it. Based on these numbers and my search into peoples post histories and taking into account different variables like the fact that people make more noise about negatives than positives etc. I made a questimate of 20% whether that's close to being the truth or complete BS is very hard to proove either way.

I just hope people realise that coming down from 37% to 20% shows that I have tried to take these variables into account, thus I'm not saying that the poll is accurate I'm just drawing conclusions of it, which are imo based on reasonable assumptions.
 
These posts would make more sense if I had actually said that the 37% number is accurate which I haven't. I have only said that based on that thread and other information I have seen, it is reasonable to assume that the true failure rate is more than the 5% which at one stage was announced by Microsoft. I made a personal assumption of 20% which I admitted is only speculation on my part. I would suggest that nobody loses their sleep because of that.

That fact that you don't even fully support the outcome of the poll shows that it should have little merit. There is nothing scientific about taking unreliable poll data and then tweaking it fit your own speculation or perception. It makes no sense to says "Well, I have poll data that shows a outcome that I don't fully support but I using my own logic came up with a number that trumphs the data shown by someone else".

Again that Finnish "poll" shows 37% failure rate at the moment and it's on the Xbox side of the discussion, requiring a post from the participants to take part in it. The discussion board is fairly small, thus the thread is clearly visible to all participants and I'm fairly confident that most people who has the console have answered to it, as I believe both sides have an incentitive to answer it. Based on these numbers and my search into peoples post histories and taking into account different variables like the fact that people make more noise about negatives than positives etc. I made a questimate of 20% whether that's close to being the truth or complete BS is very hard to proove either way.

I just hope people realise that coming down from 37% to 20% shows that I have tried to take these variables into account, thus I'm not saying that the poll is accurate I'm just drawing conclusions of it, which are imo based on reasonable assumptions.

The fact that it requires more participation than a checkmark helps bolster the fact that motivation plays a part in the poll. 20% means absolutely nothing because it was extrapolated strictly from your perception. Someone else can look at the same data and use their bias to extrapolate a different number. Ive seen someone at vgcharts argue using several gaming site polls and funny math that the actual # of 360s that MS had shipped out to retail was 5 million and the other half were actually replacements, which means a failure rate of ~100%. The actual failure rate of the 360 could be 37% but that poll in the form it was collected isn't a valid methodology, so it shouldn't be used as definitive proof or as supplemental evidence to bolster your own prescribed failure rate based on your own assumptions.

Its obvious that the 360 has a higher failure rate then a normal products and that can be derived from experience of our fellow B3Ders who are healthy contributors here at B3D. To put it in perspective, if a poll was generated at the same site by the same people to show a 37% failure rate for the PS3 or Wii, would you extrapolate an actual 20% blanket failure rate for those consoles?
 
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That fact that you don't even fully support the outcome of the poll shows that it should have little merit. There is nothing scientific about taking unreliable poll data and then tweaking it fit your own speculation or perception. It makes no sense to says "Well, I have poll data that shows a outcome that I don't fully support but I using my own logic came up with a number that trumphs the data shown by someone else".

What makes no sense is you trying to make a point out of that poll, a poll which you know nothing about...

Anyways this conversation is running in circles, I quess we both agree that there are more malfunctioning X360 units, than what is acceptable. That's good enough for me. I'm tired of arguing about semantics and things that aren't my main point...
 
What makes no sense is you trying to make a point out of that poll, a poll which you know nothing about...

Anyways this conversation is running in circles, I quess we both agree that there are more malfunctioning X360 units, than what is acceptable. That's good enough for me. I'm tired of arguing about semantics and things that aren't my main point...

I don't have to know much about a poll (however, I did in fact take a look at and tried to find a website translation tool for the finnish language) that you presented as evidence, the fact that you won't validate its outcome by adopting the belief that the 360's overall failure rate is 37% is telling enough.

Yes it is running in circle, so I guess we will agree to disagree and move on.
 
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Okay this is getting ridiculous. Some people here clearly know nothing about polling and nothing about statistics. I'm not even going to get into speculating the failure rate, im just going to explain to you why poll's on websites are largely useless for anything:

I'm going to start this of by a little example:

Have you ever seen a political debate show where people can call in and vote on stuff? Like say "Legalize abortion, yes or no". Now, some of these programs are very popular, getting hundreds of thousands of callers during a show. In this particular example, a program in Norway named Tabloid, asked the question if the government should stop allowing so many immigrants to settle in Norway. Shockingly 80% of the callers (50,000 total callers (total population in norway is 4.5 million) said that we had enough immigrants as it is.

Now on the day after this show was on, a analytical firm that does polls, had also done a poll on the same issue. They got a 30% number for the "no immigrants people", they only polled 3,000 people though. Guess which one is more scientifically accurate? You guessed correctly, the smaller, professional poll, because the people who watch "Tabloid" on a friday night and call in, aren't representative of the general public.

In order to have statistical data of ANY scientific value you need to make sure that the people who are responding in your poll are representative as an average of all the consumers who are using this product. Not only that, but these polls also need to have the "right" questions, you can easily manipulate the results of a poll, by just slightly changed the question or the answers.

We on the same page so far? Good.

Now, lets take at the polls your discussing. Are the people answering this poll representative of a the average gamers? No they are not. The most people who own this console are not spending their time on forums. Further, the average gamer will probably be using his console very differently than the average guy at a gaming forum. They will most likely spend less time playing, this alone leads to a lower score for the reliability than it should be. (Because obviously, since the average player plays less than the forum voter, they will most likely have consoles that are still alive).

Not only that, but the results can also largely be flawed, because of people lying, as we know in this generation fanboy wars on forums are taken to the next level. It happens everywhere, even here on beyond3d (tho to a lesser extent, but its still easy to spot biased posters [they usually have a little red dot below their name]), anyways, nobody is preventing these people to vote as well. And if you look at the amount of people who talk about how much better GT5 will be over Forza 2 at the Forza 2 forums on GameFAQs, there is little doubt that some people will post "negative" values to consoles they have never owned.

Further, are we sure the pollers are voting correctly? Most of these questionares are "Has your X360 broken down?" Now, just take a look at the B3D poll, you can already tell its flat out wrong. Why? Because most people are only voting once, they vote "Yes my x360 has died". They dont vote that their current X360 is alive and well. And 99,9% of everybody who has had a dead x360 has gotten a replacement (granted shifty did want people to vote for both), but if you cannot vote for both, how on earth are you going to get anything that is remotely accurate?

Surely, if you had a x360, and it dies, and you receive a replacement that works. Thats 50% reliability rate, NOT 100%.

Because of all these facts, using website polls to make any real life conclusions is well... to put it bluntly, its stupid.
 
Because of all these facts, using website polls to make any real life conclusions is well... to put it bluntly, its stupid.

Only problem is that there were lot's of stuff in your post that aren't facts...
For example the one that forum posters play more, I think forum posters play less and discuss more. All in all your post added nothing that everybody doesn't already know. The immigration and professional poll example was way of the mark and has absolutely nothing to do what we are having here. Polls are problematic but instead of talking that general "polls aren't accurate" I wan't you to break down this poll on this board and proove that it's inaccurate and why. Unless you can't do that in a convincing manner I'm going to hold onto my line of thinking, in which the accurate number is not as important as the fact that they are breaking left and right.
 
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