I wrote this on another board:
I would add that my disappointment also stems beyond the support issues to a sense that the game feels fundamentally broken at this point. I'm sick of not feeling rewarded for the hours spent to reach 60/Inferno, of having to walk my ass over to the AH and play mini-eBay to better equip my barbarian since not one single drop in days and days has been of use to my character. At this point Blizz should've just had the mobs drop gold and auto-populated the AH from their loot DB with more moderate pricing.
Hit 60 last night, four of us went into Act 1 in Inferno. If you'd told me 17 days ago that I'd be in that situation and still seeing tons of whites and blues dropping, even with Nephalem's running, I wouldn't believe that Blizz could so thoroughly screw itemization up in the game. And I would've been wrong.
Of course if you'd told me that Blizz would have such instability/lag/downtime with B.net, I wouldn't have believed it either. What was my most anticipated game in the last 3-4 years has become arguably the single biggest train wreck in my personal gaming history. Not to be overly dramatic, but when I compare the issues against my level of interest and Blizz's experience with hosting a client-server game that supports millions globally for years now, I just never expected it to be this bad.
I'm about ready to make up a 5th Skyrim character, especially now that I have a GTX 670 and it runs so much smoother at 2560x1600 for me, and wait for Blizz to fix Inferno and itemization in the coming months. Assuming they do.
I would add that my disappointment also stems beyond the support issues to a sense that the game feels fundamentally broken at this point. I'm sick of not feeling rewarded for the hours spent to reach 60/Inferno, of having to walk my ass over to the AH and play mini-eBay to better equip my barbarian since not one single drop in days and days has been of use to my character. At this point Blizz should've just had the mobs drop gold and auto-populated the AH from their loot DB with more moderate pricing.