Xbox One is still a failure because they could have done much better. They're not winning as they should do... even if we imagine that the PS3 was more profitable than the PS2, it's still a massive failure for Sony because they won a bronze medal instead of a gold one...
Except it isn't. It's not performing as well as hoped prior to the start of the generation, but from a hardware standpoint it is performing roughly on par with X360. IE - it's not a failure in the sense that PS3 was a failure in not being able to match the previous generation of devices from that company.
Additionally, from a profit perspective the Xbox division is now performing significantly better than it did during the X360 era. There are many reasons for this from higher ASPs for accessories (Elite controllers and customized controllers increase the ASP quite significantly meaning higher margins), increased significance of digital versus physical (Sony also benefits from this shift in the market), etc.
While the first point (hardware sales) is certainly important, the second point is by far the most important factor. Going by that, while XBO is not meeting expectations for overall hardware sales set prior to the start of the generation, it is still overall a success for the company.
Basically...
- Anything that helps attain profitability is important.
- Hardware install base.
- Software attach rate.
- Accessories attach rate.
- Margins for Hardware, Software, Accessories.
- Dollars spent on services (monthly/yearly memberships, music rentals/purchases, movie rentals/purchases, app purchases, etc.)
- However, profitability is key.
- All of the above only matters in terms of how it drives profitability.
- "Winning" or "Losing" is all about whether profits have grown or shrunk.
Profits for the Xbox division have grown compared to the prior generation, hence, it is a success for Microsoft even if it isn't a success for fanboy wars. Certainly an argument can be made that it isn't as successful as Microsoft was predicting prior to the start of the generation, but from a business standpoint, it is still a success.
Likewise, if we take a look at the PS3, it was a failure for Sony as profits shrunk compared to the prior generation despite it being a relative success in fanboy wars. Conversely, PS4 is a success for both Sony and fanboys.
To put things into perspective from a corporate POV.
There were many on the Microsoft Board of Directors that wanted to cut the Xbox division prior to the launch of the XBO. When it's first year performance was bad relative to expectations, it was a nigh certainty that the BOD was going to vote to axe the division.
However, Phil was able to turn things around enough that the division is now making more profit than the X360. Enough profit that most of the BOD has reconsidered and is now approving of increased spending and support on the division.
From a consumer perspective you can see this most prominently in the lack of exclusives over the past year. Those decisions to potentially close the Xbox division led to immediate cuts in spending which meant there wasn't as much money available to Phil for investing into exclusives. In theory, in the future we should see increased spending on exclusives again as the Xbox division isn't in imminent danger of being cut from Microsoft.
Regards,
SB