1:08:45 in you will get your answer from Jason Ronald aka MR Baird Guy, although i guess there's more than one single view out there.
Also let's not pretend that there is only one business case that makes sense,
If that was the case Sony would be following suit with twice the figures you give for users. Doesn't that make their case stronger going by your reasoning.
Therefore there are good and bad reasons for both approaches, and it's not as black and white as it may seem. We'll see in 2-3 years which was the best/successful way forward.
Let's just hope they do better than the x360 to xo where they was convinved people in their ecosystem would not jump ship, every year they kept talking about telemetry and the upgrade is about to happen.
When did I said there was only one business case that makes sense ? I specifically said it was nuanced because it is.
The xbox one had its own set of problems. It was more expensive , did not perform as well as the competition and at launch did not have bc.
I think if day one you could take your xbox 360 games and play them on the xbox one things would have gone a bit differently. The pricing would still be an issue however . This time MS has a more powerful system , BC with xbox /xbox 360/ xbox one and while the jury is still out on pricing , it could be the same price or even less. They also have xcloud and the new upgrade program for software
So its not the same as last generations transition