Steam, Origin, Epic, Twitch, Good*, *Games Sales [2007-2021]

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July 12, 2011 - Steam client update released
Features

  • Initial client side support for upcoming improved content delivery system (groundwork for future performance/reliability improvements to downloads)

I think not only us noticed problems downloading content during Holiday Sales :eek:.

Good job Valve is trying to improve and not resting on their laurels.
 
Changed the download region too, restarted the download also, but it still keeps alternating between "paused", "Suspended" and "Downloading" ! Sometimes, it says Downloading but the speed is 0 kB/s !

Wonder when I'll get to play it ! :(
 
Changed the download region too, restarted the download also, but it still keeps alternating between "paused", "Suspended" and "Downloading" ! Sometimes, it says Downloading but the speed is 0 kB/s !

Wonder when I'll get to play it ! :(

I found that starting up game will force steam to download it quicker. Just click play and see if it helps :)
 
Just to let you guys know there are more people on the Steam forums with the same problem as me: Steam says account does not exist. Receiving account recovery email yields an email where the account name is literally blank. AFAIK, all of them also only started having this problem after installing the July 12th update so if you haven't already, I'd suggest not updating.

Still wating on a reply from Steam Support. I'm glad I saved all my purchase emails, etc. and my Community page is still up and showing my games list but I can't shake this feeling things will get worse before they get any better. :(
 
Sorry to hear about your problems Richard, for me it has worked fine for a change. I managed to download all my purchases today and got good 2MB/s download speed.
 
Another follow-up. One of the threads about this issue has 222 replies and 13K views in just 3 days. They fixed the email sending blank account names for me (apparently, some people still get a blank account name) but when I try to login it still tells me the account does not exist.

I'm a software developer and I'm always working on huge databases (both in terms of records and entities/relations) and I know maintenance and migrations are somewhat of a russian roulette but I'm trying to figure out how they can tell me my account name through email at the same time both the client and the website tell me that my account does not exist. The only explanation that makes sense is a propagation issue since Steam must have many systems holding their IS. Well, that or some systems analyst figuring that it would be a good idea to have redundant login entities without referential integrity... but that's just too horrible a scenario to contemplate. :mad:
 
Another follow-up. One of the threads about this issue has 222 replies and 13K views in just 3 days. They fixed the email sending blank account names for me (apparently, some people still get a blank account name) but when I try to login it still tells me the account does not exist.

I'm a software developer and I'm always working on huge databases (both in terms of records and entities/relations) and I know maintenance and migrations are somewhat of a russian roulette but I'm trying to figure out how they can tell me my account name through email at the same time both the client and the website tell me that my account does not exist. The only explanation that makes sense is a propagation issue since Steam must have many systems holding their IS. Well, that or some systems analyst figuring that it would be a good idea to have redundant login entities without referential integrity... but that's just too horrible a scenario to contemplate. :mad:

Hope they will solve your problem soon!
It does sound like issue my brother had with Crysis 2 account. He created one back in Crysis 1 days but forgot details. Crysis 2 didn't want to set up new account for existing e-mail address, but when using password recovery option it was saying that e-mail address does no exist. Funnily enough MyCrysis website was happy to let my brother log in to it using what he thought was his correct password which didn't work for C2:rolleyes:.

In the end he boycotted that game and our family 3 player FPS team shrank for C2 to 2 players :mad:.
 
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Crysis 2 didn't want to set up new account for existing e-mail address, but when using password recovery option it was saying that e-mail address does no exist.
That's the issue that has prevented me from starting to play Guild Wars again after buying the Steam version + expansions during the christmas sale last year. I first set up an account back in 2005 or somesuch and then subsequently never used it again.

Now I can't use the email address because it's already in use, but I can't recover the old account because it doesn't exist. Wonderful...
 
Its nice to see that rather than changing games you just ditched your brother ;)

True! :p
I didn't think about it like that before, but it makes perfect sense!


That's the issue that has prevented me from starting to play Guild Wars again after buying the Steam version + expansions during the christmas sale last year. I first set up an account back in 2005 or somesuch and then subsequently never used it again.

Now I can't use the email address because it's already in use, but I can't recover the old account because it doesn't exist. Wonderful...

So he is not the only one then! Good to know, this will cheer him up :smile:!
 
8 days and Steam has yet to reply to my Support ticket locking me out of the games I paid for. I never had an issue with Steam but now when people complain about the support (or lack thereof) or some obscure problems they're having with Steam I'm going to understand fully where they're coming from. I knew Steam's offline mode is a temperamental mistress, I knew without my login I wouldn't be able to play my games but it took this problem to make me fully realise that maybe I should look to GOG/Retail and leave Steam for insane promotion time.

The thread I'm following on the steam forums is now 33 pages long and people continue to stream in reporting the same problem. The download speed problems people complain coupled with Support's alacrity makes me wonder if valve shouldn't consider either upgrade their server/Support infrastructure or stop accepting new accounts (riiiiiight). They've bitten off more than they can chew.

This is making me also realise EA's Origin might not be a bad idea afterall. Steam is only going to improve its service if there is a strong competitor and with Microsoft continuing their campaign to [strike]bury[/strike] revitalise PC gaming who's left?
 
Weird, I needed them to remove steamguard for me in the middle of the summer sale after I moved the install to other drive and the mail with the code didn't arrive. Took me just a bit over 24h from opening support ticket to being able to log in again. Sounds weird if they can't provide similar level of support at off-peak sales times.
 
They finally got back to me (it only took 11 days) and reset my password and now I can login. EXCEPT ALL MY GAMES (except Portal) ARE GONE.:mad::mad::mad:
 
Christ, sorry to hear that Richard. Keep us informed of what happens, ok? If that happened to me I'd go absolutely bonkers. I'd probably be so angry I'd buy a plane ticket to Seattle so I could poop on the hood of Gabe Newell's car.
 
Got a disc version of BORDERLANDS from my local store. Could not resist, it was just $6 :D !

Can anyone guide me whether I can somehow make it work inside Steam so that I don't have to insert the disc every time I want to play ! Does any such option exist for non-steam games(that are otherwise available on Steam too) ?
 
Does any such option exist for non-steam games(that are otherwise available on Steam too) ?
It depends. Some serials can be registered on steam, some can't. I've got no idea how to make sure if you can do it with yours or not besides just trying it.
 
It depends. Some serials can be registered on steam, some can't. I've got no idea how to make sure if you can do it with yours or not besides just trying it.

Oh ! Then I guess it won't work as the game case has no CD keys in it at all :???: ! Damn it, now I'll need the CD in all the time ! (and patch the game manually :cry: )
 
Borderlands and its DLC is regularly on sale on Steam. I wouldn't be surprised if you could score it for around $5.
 
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