Rings of Red

http://www.mcvuk.com/news/27753/Pledge-to-fix-failing-360s-will-boost-sales-says-Microsoft

I agree and still think they should put a sticker on every box...

 

More (very interesting) info about the $1 billion charge down, showing just how big the problem was:

http://dubiousquality.blogspot.com/2007/07/console-post-of-week-microsoft.html

Do we have an apology from Tap In for saying we were spreading FUD yet?

 

Man, I just got the red ring of death on my 360 (bought March 2006). I've been getting more and more dirty disc errors for the last month or so on games that are 100% spotless on the back. The funny thing is that two of my buddies got the ring of death at the same time as I, even though they purchased them months from when I purchased mine. Out of 4 of us that have 360s, 3 of our's now have the error.

Hopefully the x-clamp mod will work because my 360 is out of warranty (I've opened it up before).

 

http://www.xbox-scene.com/xbox1data/sep/EElVVpFpypiYZfrBIm.php
As Microsoft meets with financial analysts today, discussing its prospects in areas including consumer products, one subject clearly on the minds of analysts is the recent $1 billion charge taken by Microsoft from Xbox 360 malfunctions.

Microsoft CEO Steve Ballmer addressed the topic on stage: "We have to learn from our mistakes. It was painful to announce the write-off that we had to announce, and yet we knew we had to take care of our customers," he said. He promised that Microsoft will be "world-class when we do hardware."

It is a little bit late.

 

MS has usually been pretty excellent with hardware, but then that's mainly been keyboards and mice. The Xboxen themselves... (Can't really count the Zune, as that's basically Toshiba. I don't think they home-grow the cams or headsets either, do they?)

Ah well, I suppose they have until 2011 or so, or whenever they launch whatever-they-call the third Xbox.

 

My friends MS mouse is made by Razor (and the mouse wheel squeaks, lol). Does MS make much of any of their hardware or just rebadge it?

 

While the Habu is a cross-branding effort between Microsoft and Razer, it's not like this is precisely common among their hardware, and it's an infinitesimal speck in their overall mouse line through the years, which is--to the best of my knowledge--completely internal. (Along with their keyboards.)

While MS may have acquired a company to BEGIN with... They've been at it for many, many years.

 

Small tidbit from Robbie Bach...

http://news.spong.com/article/13321

 

XBOX 360 Elites now have heatsink on production

http://loot-ninja.com/2007/07/31/new-xbox-360-elites-have-added-heat-sink/

here reports that a user found his 360 elite came with heatsink on default.

whether this solves the problem i don't know, but hopefully they also fix disc scratch problem. it is the only thing stopping me from getting a 360.

 

Fragile Part of Xbox 360? Thermal Design Expert Invest

http://techon.nikkeibp.co.jp/english/NEWS_EN/20070801/137224/

These guys from Nikkei have investigated 360 internals

 

LSI is only the GPU? Sure seems to run hot if they measure those temps on the heat sink.

 

[ http://service.xbox.com ] ...

 

very cool

thanks!

 

the xbox 360 i got in march 2006 just 3 rrod 2 weeks ago. sent it in , box came in 4 days sent it away and complained a little about my Live not being used. they gave me a extra month of Live, if you sound really pissed i heard they somtimes throw in 1600 mspoints.

 

It's highly recommended, I have a new/different XBox being shipped to me now. While it'll be a couple weeks that I didn't have this particular 360, I spent only a couple of minutes in submitting the RMA, and then packing it up in the coffin they sent. Luckily I have two 360's.

I will probably call to bitch about the content, it sucks that I have to be logged in now to play some of my TV shows and games.

 

Heh. My Xbox was gone 3 weeks (for the 5th time) and I made a big stink about it. Escalated it to MS from the callcentre...

They gave me a 1 month Xbox Live subscription card. This is instead of asking for a new Xbox rather than a refurbished (that keeps breaking).

 

I thought they did that as a matter of policy now? I got one when my last XBox red ringed (I think in March), and I didn't complain at all.

 

Thanks. Although I hope I won't have to use it, I just ctrl+Ded the website...
It felt like buying a coffin when you are 30 years old...

 

Just might be. I'd prefer they gave MS Points...

 

My 6th Xbox 360 got the red rings of death tonight. This is brilliant.

Edit: To their credit, they immediately offered to send me a brand new Xbox 360 (he explicitly said it will not be a used or refurbished console, but brand new, never been used), Fedex instead of Purolator (which will be faster in Canada). They also are sending a bigger box than normal, so I can include the power adapter and cable (it may be damaging the unit, since it's never been replaced).