That's why we have fora to clarify their observations. ^_^
See our very own PS4 threads !
After so many years, you'd know who are the trolls, and who are the loyalists to calibrate the feedback.
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That's why we have fora to clarify their observations. ^_^
See our very own PS4 threads !
After so many years, you'd know who are the trolls, and who are the loyalists to calibrate the feedback.
D
Deleted member 11852
Guest
500+ one star reviews right now but compared to the amount Amazon shipped? Tens, probably hundreds of thousands. If there were 5,000 bad reviews so soon I'd be worried but 500? Seems well within normal failure rates, tho it still sucks for those who get a lemon.
To get anything useful from the amazon stats you'd need some estimate as to the percentage of people with negative or positive experiences that provide feedback.
While I'd assume negative respondents are more likely to provide feed back, I doubt either is at anything like 100% or even 10%
About the best you could do is find a similar product launch, and treat that as baseline, but I'm hard pressed to think, of one.
While I'd assume negative respondents are more likely to provide feed back, I doubt either is at anything like 100% or even 10%
About the best you could do is find a similar product launch, and treat that as baseline, but I'm hard pressed to think, of one.
djskribbles
Legend
Insignia makes budget TVs and it's a BestBuy house brand. Their TVs are average at best.
They have a joint venture for OLED screens.
I've been a member at AVS for almost 8 years and a member of HighDefJunkies for 4 years, I've been an owner of a few Panasonic displays and I haven't seen or have experienced any issues. If there was a widespread issue, I'm sure I would have seen it often on AVS or HDJ where Panasonic displays are very popular.
Agreed. Plus you're more likely to write a review if the unit was faulty. I'd guess that the majority of owners without issues haven't written a review. And some of the negative reviews are people mad that they didn't receive their PS4s on launch.
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Silent_Buddha
Legend
When out of 1810 (as of this moment) customer reviews, 1112 are 5 star and 534 are 1 star, that indicates a problem. With any other item with that many reviews, there's a general spread for items without manufacturing problems. IE 2-4 star reviews generally represent dissatisfaction while 1 star reviews generally result from a faulty/non-working product. And 5 star reviews obviously represent people that got are very happy with their experience.
But in this case there's a total of 165 reviews in the 2-3 star range. So that's both good and bad. It shows that when it works, it provides a good experience for early adopters (who are predisposed to like it as they probably pre-ordered it anyway). But also shows a lot of faulty units.
Just as people can claim the 1 star reviews could have been "bought" you can make the same claim for the 5 star reviews.
But again, if this is due to disgruntled workers, then it may only be a launch window issue and not something inherently bad with the design or manufacturing process. If it is a design (parts or manufacturing) issue then hopefully Sony will be quick to address it.
Regards,
SB
deathindustrial
Regular
Not sure if this counts as news but searching for HTML5 youtube led me to a Youtube page that provided an option to request to the HTML5 video player. After doing that, I can view Youtube videos in the browser (that support that format).
Cheers
Cheers
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D
Deleted member 11852
Guest
Perhaps the other several hundred thousand people are too busy playing their PS4s to write reviews. As much as I wish I had the time, I never write positive reviews on Amazon. Bad ones, somehow I seem to find the time.
I generally agree with your sentiments, except that I'd factor in a far higher negative review response for a big-ticket item like a next-gen console than many other devices. I don't ever recall posting a negative review for a faulty product as that's part of life, and I expect that's the case for most consumers. However, when you've been eagerly awaiting a new console for months and it turns up dead and there's nothing you can do about it, the interest in posting a negative review will be notably increased as a way back at the company that's inflicted this disappointment on you. "You're QA should have been better. I'll take it out by telling people not to buy your product, you %*!@#?" I don't think we've ever had a feedback culture as pronounced on previous products for comparison, so comparisons with other products probably aren't representative of what proportion are posting negative reviews.
I'm inclined to think there's a problem as a gut interpretation, but my own reason is telling me that the stats aren't reliable. Just as various Amazon popularity lists aren't particular representative of the wider world. All I can really say is this reaffirms my policy of waiting for hardware to be properly field tested before buying into it.
I tend to write mostly positive reviews on Amazon because the stuff that I choose to purchase have already been well researched by myself. Not only that but I rank in the top 1000 Amazon reviewers and have a 95% helpful votes rating.
D
Deleted member 11852
Guest
That's cool but there's a fairly whopping disparity between more than a million consoles shipped in North America and the numbers that being reported as bricked, not just on Amazon.com, but all the major games sites.
djskribbles
Legend
I think people with working PS4s are less likely to write a review because they're too busy enjoying them, especially considering it's only been out for a day. People with faulty units are more likely to write a review.
Nope. Don't see any issue playing Blu-ray or games on my Panasonic TC-L32E5 on my PS4.
I am playing Star Wars Episode 6.
Which model is problematic ?
I have a bunch of different TVs of varying sizes here. If the stars are aligned, then may be I have one here ?
EDIT: When I exit from Blu-ray and then go back later, Star Wars will ask me whether to resume the movie from where I left off.
This resume feature may depend on the BR movie. I believe not all BR movies will support resume this way. Old ones were particularly notorious for this problem.
I am playing Star Wars Episode 6.
Which model is problematic ?
I have a bunch of different TVs of varying sizes here. If the stars are aligned, then may be I have one here ?
EDIT: When I exit from Blu-ray and then go back later, Star Wars will ask me whether to resume the movie from where I left off.
This resume feature may depend on the BR movie. I believe not all BR movies will support resume this way. Old ones were particularly notorious for this problem.
In general, I don't trust 1 star reviews if the product has large number of users and is sold through big retailers. Those people tend to overreact or exaggerate.
It is very very difficult to get a retail contract with a big retailer in US. If you create a new product, you'll know how hard it is to get them to commit orders. Many have policies in place. e.g., you need to sell your new product via smaller retailers for 2 years, and have good traction.
I also tend to ignore top X reviewers. These people tender to garner more attention from the product vendors. Chances of them getting "contaminated" is higher. That is just my opinion.
I trust my geek friends' input most. They are not famous but they labor behind the scene and know every little tech secrets. Some of them wrote the firmware for the products you use today. They also happened to create the bugs.
Hard to say. It could also imply that there are much emotion surrounding the brand or product.
Imagine one of the most beautiful girls in college. Opinions around her could be very polarized because there were so much emotion attached to her.
I have seen dudes staying up all night in her carpark, carrying flowers waiting to greet her in the morning.
I have seen girls hating because their boyfriends used them to get to know the girl. Or guys who got ignored/rejected badmouthing her.
When you get to know the girl, you may be surprised that she's as normal as ever. Nothing like the sort you hear from other people. In fact, she could be very lonely, but alert/guarded.
D
Deleted member 11852
Guest
Because people on the internet are well known for their restraint in venting their displeasure?
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