Current Generation Games Analysis Technical Discussion [2024] [XBSX|S, PS5, PC]

I'm guessing Sony did that to alleviate the support (refund) issues their store was having. You then spin it slightly to say its for the good of the customers for some good will as an added bonus.

They aren't selling this directly and it would be other services that are customer facing. Would be more the equivalent of say Steam removing the game because they are getting too many refund requests (it actually costs money to process refunds, so even digital stores lose money per refund).
 
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