I really wish more people would understand this...Complainers: did u guys actually shoot in 'point n click adventures'? No, right? U just made choices, and thats what this is about.
The only real flaw I see in the gameplay is how no one really reacts to what's going on around them. Maybe run and hide, looking around and scream "WHAT'S GOING ON!", or seeing a few officers avoid certain triggered events.