BC is very important, specially in the beginning of a generation, you have all your games to play, that's something which works better on PC 'cos the game you played at 480p one nice day of the past, can be played at 1440p, 4k nowadays without the GPU even batting an eyelid.My views on BC changed with Sony. Initially I thought it was really important, especially day one to help bridge the gap in games available. However, like Sony suggest from its data, BC was rarely used - it ends up being a ‘nice to have’ feature that minimal people really ‘need’.
Then we come to next gen, suddenly BC is really important because of the ecosystem and many games now are much longer and even infinite. People will want to take their games with them.
MS have had more reasons to ply the BC functionality. They have needed to regain trust after the ‘always online’ etc fiasco and they also wanted to give more VFM as the console lacked in power and exclusives. (IMHO)
So that’s probably why MS are so far ahead and Sony behind, as well as the technical reasons given.
Something that Sony gotta do, aside from BC, is allowing users to buy only a copy of game, where Xbox is shining and it's a policy that CD Projekt supports.
Play Anywhere, crossplay, should be universal, there would be a lot of more games sold. My best friend has some games which I'd buy on PC to play with him, but he owns a Xbox and I dont -well, technically yes, I have one, but takes dust since 2015-.
Since I had my first console -Xbox 2004- til 2015 I could play with him the same games, nowadays we look for crossplay games.