that could just be it as this is a computer from work that is only (and I mean only) used to write Word documents on it. it is not connected to any kind of network and it certainly doesn't run any other applications (except that default card game that comes with Windows by some bored staff).
so the only solution for this is to re-install windows?
this isn't really my problem and I am not asked to fix this in any way. I am just curious about what went wrong and how could I fix it (if I can), especially this is a computer that sits virtually idol all of the time.
thanks for the input veryone.