I'm not sure they do though. "Fit for purpose" - what was the purpose of buying the console? To play movies and video games? It still works. The law isn't clear, meaning court action is required. I guess whoever handled the Amazon case wasn't really clued up on what was going on, and they'll change their approach now. If it were my store being asked for a refund, I'd want some sort of proof that they were using Linux.Why not? By law, they have to give a partial refund.