*ren* PSN Down, Customer Info Compromised

[Scott_Arm]

What a shit show. I haven't been able to change my password because I've never been able to log in, and now the login service is down because of reports of people using the stolen information to do password resets. So annoying.

Basically I went to the PSN USA site and tried to log in, because I can't find a link to a Canadian specific one. After logging in it said it would send an email for some type of confirmation, but then that never happened.

 

[AlNom]

Basically I went to the PSN USA site and tried to log in, because I can't find a link to a Canadian specific one. After logging in it said it would send an email for some type of confirmation, but then that never happened.

Same thing for me... :/

 

[mrcorbo]

I'm confused, do you or do you not want Sony to do 'more'?

He said "you can't please all of the people all of the time", not "you can't please more people some of the time."

 

[Cornsnake]

It nice to see that are still some helpful hackers around.

Great display of ability from Sony and their "we hired 3 security firms and have an ongoing FBI investigation".

 

[-tkf-]

Confused, i changed my password directly from the PS3, on my main account and US account.

On the german, au etc, i got prompted that i would recieve a mail.

There is several ways to do this?

 

[Arwin]

Same thing for me... :/

I saw something on twitter about that.

 

[mrcorbo]

Confused, i changed my password directly from the PS3, on my main account and US account.

On the german, au etc, i got prompted that i would recieve a mail.

There is several ways to do this?

Yes. Since I had never made a purchase on PSN, I was required to reset my password via e-mail validation.

 

[mrcorbo]

Ouch:

http://sony.nyleveia.com/2011/05/17/warning-all-psn-users-your-accounts-are-still-not-safe/

A web based hack that steals your PSN account.

Oh, FFS. How did they miss this?!

 

[-tkf-]

Yes. Since I had never made a purchase on PSN, I was required to reset my password via e-mail validation.

Ahh, so the 2 accounts that had my CC information since i bought something with them should be ok.

 

[joker454]

lol, this is madness - people are complaining because a free service that costs nothing was offline a few weeks and Sony want to say sorry by giving you MORE free stuff!?

Whether it's free or not is irrelevant. They failed to provide a service that is promised on the box of the product, the challenge friends online on psn part let alone affecting netflix and other services. This means the ps3 box is either false advertising, or they owe people compensation because the product did not perform as advertised for a large period of time. Compensation generally speaking should compensate everyone, but the compensation they have provided does not compensate a large swath of people as the titles provided are ancient and of zero interest to many. Hence why some people are irked.

 

[AmFreak]

Whether it's free or not is irrelevant. They failed to provide a service that is promised on the box of the product, the challenge friends online on psn part let alone affecting netflix and other services. This means the ps3 box is either false advertising, or they owe people compensation because the product did not perform as advertised for a large period of time.

Where's my compensation for not being able to play XBox 1 games online? Where is it for Fifa xx, Madden xx, etc. ? Where is it for game xyz? Seems the whole industry owes me.

 

[mrcorbo]

Where's my compensation for not being able to play XBox 1 games online? Where is it for Fifa xx, Madden xx, etc. ? Where is it for game xyz? Seems the whole industry owes me.

They gave out 3 months of Live, 400 MS points and Halo Reach Beta invites to people playing Halo 2 when the service was shut down.

 

[mrcorbo]

Ahh, so the 2 accounts that had my CC information since i bought something with them should be ok.

I don't think you're safe, no. From the way this is being presented they are tricking the server to run the password update script. I would suspect that as long as they can get to that page, and have your e-mail and birthdate they can force a password change on any account. Hence, the shutdown of the web service.

 

[-tkf-]

They gave out 3 months of Live, 400 MS points and Halo Reach Beta invites to people playing Halo 2 when the service was shut down.

And everybody could use that? reminds me of the PSN compensation apart from the 400 points.

 

[eastmen]

And everybody could use that? reminds me of the PSN compensation apart from the 400 points.

Sure , considering halo reach wasn't out and people didn't own it unlike the psn titles that are very old and many own it.

Also the amount of time (5 days vs 26 days ) it seems like a good deal to me.


Also it seems i can't fix my account cause sony was hacked again , good job sony !


For me I'm at 28 days of no service from sony , two more days and I'm at a full month without the service. Thats a hell of a diffrence compared to just 5 days with xbox live

 

[Shifty Geezer]

I'm confused, do you or do you not want Sony to do 'more'?

Not so much more, just widen the range of titles. It's no more effort and no more cost from what I can see.

Believe it or not Sony did listen to what was being said. They could have done a MS a given everyone specific titles, but instead they've given people a choice...OK the selection might not be to everones choice but that's the way it goes. I'd much rather have a better selection...

So you don't actual disagree with what others want, except in your case as you benefit from the titles on offer, it's no great loss to you. If you possessed all five titles, would you be a little more interested in a wider range of titles, perhaps explaining your situation to Sony so they might change their plans to accommodate persons like yourself?

Sure I can see why someone might say "well I never bought the game before so why would I want it now?" - well often the reason they never bought it before was either you suspected you might not like it, or you were not prepared to pay for it.

I've said as much myself. Could be I didn't buy Infamous because I couldn't afford it, or there were other titles that I preferred, and this opportunity is a good one. But then it could be I didn't buy it because I tried the demo and didn't find any enjoyment. In the latter case, offering a few more titles means catering for a wider audience.

I just find it hard to believe someone cannot find some value in this offer - hell - you don't even know what will be in the PS+ pack yet...

I've said as much myself! PS+ may offer good discounts on content a person wants, and so be a good gain over the month. At this point we aren't sure though, and PS+ hasn't offered me much opportunities that I would have benefited from. There will be other people in the same boat where the promise of PS+ membership doesn't sound worth much to them. All we know at this point for certain is that there's a choice of five games, not to everyone's liking. If Sony were to extend the selection, they'd please more people. If that's something they want to do, please people, then they still have time to change their selection.

You seem to agree this would be a good idea, so I don't understand where your complaints against the disgruntled minority comes from!

 

[mrcorbo]

And everybody could use that? reminds me of the PSN compensation apart from the 400 points.

There were several differences in the situations that allowed the compensation to be much more targeted to the group for which it was intended. By definition, all of those offers had value to those to whom it was being offered save those who hadn't purchased 360's. And as has been said, you can't please everyone.

 

[AmFreak]

Sure , considering halo reach wasn't out and people didn't own it unlike the psn titles that are very old and many own it.

But you realize they didn't get Halo Reach?
Aside from the fact that the game is on another console, so they exclude a number of people by nature.

Also the amount of time (5 days vs 26 days ) it seems like a good deal to me.

What are you talking about?!?
It's more like eternity v 26 days cause Xbox Live for the old XBox was completly shutdown. You won't be able to play XBL games on XBox1 ever again.

 

[mrcorbo]

It's more like eternity v 26 days cause Xbox Live for the old XBox was completly shutdown. You won't be able to play XBL games on XBox1 ever again.

There's always system link and tunnelling like we used to do it in the "old days". Real men had their XBOXes online long before XBOX Live.

 

[dlm]

Ouch:

http://sony.nyleveia.com/2011/05/17/warning-all-psn-users-your-accounts-are-still-not-safe/

A web based hack that steals your PSN account.

I can't even imagine what Sony is going to do about this problem.

As far as "game over" issues go, this is as bad as the root keys leaking.

Every bit of personal information Sony has about you that could be used to validate your account was lost during the leak. It is more or less now impossible for Sony to ever authenticate legitimate users of existing PSN accounts that I can think of.