Silent_Buddha
Legend
You'd think somebody at SOE would have thought that charging for server events when the servers are unstable and may not deliver is an obvious recipe for frustration. The bigger question is why are Sony charging at all? The only thing I can think of it is being a way to limit the initial number of participants while benefitting from the advantages of Steam distribution but there's got to be a better way of doing it than this.
Dumb. But that doesn't excuse people happily and knowingly paying money for early incomplete code then acting surprised when things don't work.
It's pretty standard fare for F2P alpha/beta/open access.
What isn't particularly standard is paying for in game "things" and then potentially not getting those in game "things." Like the air drops. Hopefully, SoE are being responsible and either refunding the funds spent (likely with more purchased in game cash) or making sure the user has access to another "thing" that they bought. I expect this to be the case.
Also, generally when cash shop items are offered for real cash the product is usually at least in a fairly stable state. The fact that this isn't the case, combined with the fact that a server down can cause you to not even be able to loot the airdrop that you paid for with real money is a problem.
I've spent real money in closed beta/early access of some games in the past (Warframe and Guild Wars 2 come to mind) but it's fairly rare. I'll only do so if the product is extremely stable and already in a pretty polished state.
As I and a lot of responsible streamers constantly try to tell people. DO NOT EVER buy into Early Access unless you are willing to accept the fact that you may NEVER receive a finished game. The Early Access is likely to be buggy, prone to crashing, absolutely certainly unfinished, not content complete, and content and promised features may change before release.
In other words you may never get a finished game. This is common.
Or you may get a finished game that is nothing like what was promished when you bought it. This is somewhat common.
Or you may get a finished game that is mostly like what was promised but final version is greatly changed from what you bought into and you may or may not like it. This is also somewhat common. Warframe comes to mind here. I liked some of the drastic changes, but not others. Mostly I ended up not regretting my early access. I know some other people that did greatly regret it.
Or you may get the finished game with all or most of the promised features. This is somewhat rare. Wasteland 2 comes to mind here.
So, buyer beware when it comes to early access.
Regards,
SB