Anyone who's tried World of Warcraft's crappy built-in voice knows that voice chat isn't something you can implement in a half-assed fashion. Sony Online Entertainment knows this, and they've teamed with communications company Vivox to integrate a suite of voice tools into SOE games that's worth at least three or four whole asses. Along with standard voice chat, the Vivox package includes amazing new features, such as in-game voicemail, built-in, high quality voice masking, multiple voice channels for guild chat, raid chat, etc., all running on Vivox servers so your bandwidth doesn't take a hit. You'll even be able to dial in using your cell phone and a special pin number to get in touch with your guildies while away from the PC! The best part? all of this is completely free - not only for people playing SOE games like EQ2 or the upcoming The Agency, but for anyone who uses the Station launcher, regardless of whether they subscribe to a Sony game or not.