*ren* PSN Down, Customer Info Compromised
- Thread starter Cheezdoodles
- Start date
No, but was today really the day to launch their tablets boasting their online services?
Like I said, did they do ANYTHING right?
Like I said, did they do ANYTHING right?
erm... Just a side-thought... would there be any impact regarding the Facebook integration
If you used the same email address and password, I'd be changing that ASAP. I've been scouring the millions of online accounts I have, looking for places where I used the same password.
Yeah, so far I've changed e-mail and password, but I luckily don't keep the same password for facebook as the e-mail. Even then I haven't got much for personal details in Facebook.
Good grief, reading this... just simply boggles my mind how badly Sony needs some engineers/architects with just a wee bit of knowledge about sound security practices. Just even a minimal bit of knowledge.
Explains how their PKI implementation was borked from the beginning.
Most companies these days, consider it an automatic terminate offense if a release of customer information was made due to negligence. I don't even know the legal implications.
In other high profile cases, companies have had to offer their customers credit ratings watch services. Dang. This really cheeses me off.
Explains how their PKI implementation was borked from the beginning.
Most companies these days, consider it an automatic terminate offense if a release of customer information was made due to negligence. I don't even know the legal implications.
In other high profile cases, companies have had to offer their customers credit ratings watch services. Dang. This really cheeses me off.
Guys just cause their security was comprimised doesn't mean Sony was negligent in their Security policy. Even the best systems can be broken.
The main issue for now is that they took so long to start sending out emails that the data has been comprimised and that may include CC numbers that is the issue.
The main issue for now is that they took so long to start sending out emails that the data has been comprimised and that may include CC numbers that is the issue.
I agree. But this alone is enough to have me royally pissed. I don't even know what e-mail/password/security question I used to sign up for PSN and, of course, can't log in to find out.
Edit: Well, at least I know what e-mail I used now.
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**** YOU SONY.
You should have given this information on day 1. Not a week after the fact. WORST CUSTOMER SERVICE EVER.
Oh well, gonna call the tech guys at the bank tomorrow and see if i need to change the credit card that was used or not. They say that the security code was not comprimised, however if they aren't sure wether or not they obtained our credit card information how the hell do they know if they got the security code or not? (they probably are 100% sure, they just dont want to make things even worse)
You should have given this information on day 1. Not a week after the fact. WORST CUSTOMER SERVICE EVER.
Oh well, gonna call the tech guys at the bank tomorrow and see if i need to change the credit card that was used or not. They say that the security code was not comprimised, however if they aren't sure wether or not they obtained our credit card information how the hell do they know if they got the security code or not? (they probably are 100% sure, they just dont want to make things even worse)
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Who cares who it was, really? Sony did a shit job of protecting customer info and did a very shit job of getting on the situation and informing people that their information and finances might have been compromised.
They got the security question too? I have no idea where else I might have used it, if I had one. Not only do I have to check all of my logins and password, I have to check and change all of my security questions. And I can't even log into PSN to know what I'm looking for.
It could be someone looking to hurt Sony, or it could be someone looking to make a load of cash off of some valuable information. Which do you think is more likely?
Yup. Hopefully account management is the first thing they hook back up as they bring the network back online.
If you know anything about network security and IT management all this stuff is encypted and even Sony doesn't know what the question and password is. They don't want to know all they can do when you forget a password or they think it might of been compremised is reset your password to some randomanly generated thing sent you your email. Which will be the likely course of action that when PSN comes up everybody will start getting emails to change their password it has been reset.
Agreed. Someone is out to make some serious coin and I'm guessing it wasn't a loose collective of dicks on the Internet. More likely it is someone with much better capability of completely fucking people over with identity theft.
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