And what would You like to get from Sony?
I think list is great, top PSN titles for free and 1-2 months of plus, awesome gifts for free service.
*ren* PSN Down, Customer Info Compromised
- Thread starter Cheezdoodles
- Start date
And what would You like to get from Sony?
I think list is great, top PSN titles for free and 1-2 months of plus, awesome gifts for free service.
I find that a very disingenuous and cynically manipulative view. "These guys are already hooked on our platform so we can treat them like crap, but we have to suck up to new customers or they'll leave."
That's the sort of common business thinking that gives new customers loads of benefits and offers, while slapping old, loyal customers - the ones who have been giving the company money for years - with unfair tariffs.These old, loyal customers are the ones who put Sony where they are. Those who have paid for these 5 games have done more good for Sony then those new customers who may drop the platform for a month's PSN outage, and they should be appreciated and thanked in a fitting manner. That doesn't mean elitism, for those who read everything in a polarised light, but just giving them a fair share of the offering.
I'm, on aggregate, happy with Sony's strategy and effort in all this mess. I don't think there's much more they could have done, unless their initial security was crap as the hearings should determine or not. The gesture of giving games is a good one, that balances the financial implications with the desire to offer something back for the inconvenience. If it were me in the boardroom though, I'd have looked at this list and suggested that, for those most avid buyers of Sony games who have these, and for those who'll find nothing appealing here, we should extend the list. If another board member were to suggest that those who have already bought these games are already bound to the system and we can ignore them as ignorant morons who'll take whatever we deign to give them like dumb dogs, I'd punch said board member on the nose!
I certainly think there are boundaries to what they can offer. This deal isn't going to cost them that much, but will be a nice bonus for the press and the public reading it (potential future customers). Is it good value?
That surely depends on the individual. It isn't for me, then again, I have been a loyal PSN customer and have bought quite a few games through their service. The outtage wasn't to my liking but I unterstand why there was one and that certainly won't stop me being a customer in the future. If and what I buy doesn't depend if I'm happy with Sony but if there is content that actually interests me.
Sure, if I get fed up with my service alltogether, then I may chose to abandon the entire PlayStation products. A serious disaster would have to happen for me to consider that though - and that outtage last month wasn't it. In other words - I'm not too concerned about the 2 free games not being super value to me and appreciate the gesture.
I'm a bit baffled to see how many 'good customers' (e.g. customers that have money and spend it frequently on the store) are fed up about the deal not being good value to them. It does rais the question: What would be good value to them?
That surely depends on the individual. It isn't for me, then again, I have been a loyal PSN customer and have bought quite a few games through their service. The outtage wasn't to my liking but I unterstand why there was one and that certainly won't stop me being a customer in the future. If and what I buy doesn't depend if I'm happy with Sony but if there is content that actually interests me.
Sure, if I get fed up with my service alltogether, then I may chose to abandon the entire PlayStation products. A serious disaster would have to happen for me to consider that though - and that outtage last month wasn't it. In other words - I'm not too concerned about the 2 free games not being super value to me and appreciate the gesture.
I'm a bit baffled to see how many 'good customers' (e.g. customers that have money and spend it frequently on the store) are fed up about the deal not being good value to them. It does rais the question: What would be good value to them?
Well, more choice would be better. But I tend to buy the games I want. It's not likely they'll offer some older games that would be of value to me. I'd rather choose between discounts on games that are yet to be released.
It's people that buy a lot of games that Sony should be worried about losing. They should at least offer something that is of value to them.
1-2 months free PSN+ is for everyone?
Dont you get a couple free games that way too?
That remains to be seen.
For anyone who still hasn't gotten their new password request back.
http://www.eurogamer.net/articles/2011-05-17-psn-users-still-waiting-for-password-reset
As I mentioned before, I used the PS Store to buy ALL my downloadable games. All 1st party and any cross platform games. I am NOT a subscriber to PSN Plus, I don't use Qrocity, or their movie services. When the outage occurred, I took my buying power over to XBL. Some value to bring me back to the PS Store would surely be some type of game credits I could use to purchase anything I wanted, OR, a more robust list of games. I currently only all 5 games they are offering in North America: inFamous, Wipeout, LBP, Super Stardust HD and Dead Nations.
While the 'Welcome Back' package may work for many others out there, it's more like a 'Stay Away' package for me. I have no incentive to return my buying purchases back to the PS Store. As a consumer, I can only speak with my buying power, and it this point it's going to reside back over on XBL. Will I be back to purchase some 1st party titles I'm very interested in? Surely. Will I take stabs in the dark buying games on PS Store that I may never play again? Absolutely not.
I may surely be the exception here because all my value out of the PSN comes from the PS Store alone, and not through any of the other services (that are woefully overpriced IMO. PS+ could bring potential value at times, but I've not been able to justify the purchase).
PS+ may help here. If there's anything you want this next month, and it has a PS+ discount which lots of stuff does, then you will get money off equivalent to credit, though not of the same flexibility of a direct monetary credit on your account.
I did not really expect or want anything more than them extending my PSN+ sub, since thats the one I had payed for.
But the "relation" to Sony is "damaged" and it feels like they want to buy back my "loyalty". And they think my "loyalty" can be gotten for trinkets, which actually irks me more for some reason.
But the "relation" to Sony is "damaged" and it feels like they want to buy back my "loyalty". And they think my "loyalty" can be gotten for trinkets, which actually irks me more for some reason.
I find that a very disingenuous and cynically manipulative view. "These guys are already hooked on our platform so we can treat them like crap, but we have to suck up to new customers or they'll leave."
These old, loyal customers are the ones who put Sony where they are. Those who have paid for these 5 games have done more good for Sony then those new customers who may drop the platform for a month's PSN outage, and they should be appreciated and thanked in a fitting manner. That doesn't mean elitism, for those who read everything in a polarised light, but just giving them a fair share of the offering.
I don't disagree with your feelings. I just don't think they really matter unless large numbers of people express their feelings with changes to their purchasing decisions. I don't think there are a lot of "AntShaw"s out there.
It's not unreasonable to lament the lack of a wider selection of choices. Further, I strongly believe consumers SHOULD have a sense of entitlement. Companies need us more than we need them and we should never forget that.
We dont have wider selection of choices because of two things:
- if You have multiple account [and many of us have], You get more than two games
- every new title is an additional cost for Sony and their studios, cause they'll never sell again in any important numbers
That first point is, I think, a moderate concern. Plenty of users would be getting 4 or 6 games I think. However, I think that's reasonably circumvented by addressing the latter point. I don't think old enough games get sales in any significant numbers. I have no stats on this whatsoever to support my view (!) but I don't think something like PixelJunk Monsters would net Sony hundreds of thousands of bucks from this point on, and giving it away free would be significant lost revenue. how much do we think Sony are losing by giving away LBP? I don't think anything. Everyone who will ahve wanted that game will have known about it and had chance for a year at a very afforable price. giving it away will, if anything, grow the fanbase and generate interest in LBP2. Giving away ModNation Racers would have had the offshoot of selling DLC. I'm confident that a good compromise of old yet varied content could be drawn up, offering a wider range, satisfying more people, and not costing much in lost revenue.
1. Not our problem.
1a. Lock it to 2 titles per *console* (If it isn't already. Has anybody tested this?).
2. There are many more titles than the ones they chose that will already never sell again in any important numbers.
Not that I really care. I'm not the one complaining. The effect of the outage was minimal to me and yet I benefit from the "Welcome Back" program as much as anyone (save the PSN+ subscribers getting 60 days free) and effectively more than some. I can see how some might feel under-served by this. In their position, I might too.
What a surprise that 2 free games isn´t enough.
This is an offer extended to 38 million users, including the PS+ offering with potential discount, would i have wanted LBP2 or other games, sure. But unless it´s a brand new game or it´s a bad game, chances are i would already own it, or not be interested.
However, this is not really about us as such, there is plenty of users out there that will be able to get at least one good game and many 2, from that list. Sony should have the info and it´s unlikely they are going to offer 5 games that "everybody" have, it´s more likely they are offering good games that may be succesfull but where they can see that not many have all the titles on the list.
I am looking forward to my 100 free items in Home
This is an offer extended to 38 million users, including the PS+ offering with potential discount, would i have wanted LBP2 or other games, sure. But unless it´s a brand new game or it´s a bad game, chances are i would already own it, or not be interested.
However, this is not really about us as such, there is plenty of users out there that will be able to get at least one good game and many 2, from that list. Sony should have the info and it´s unlikely they are going to offer 5 games that "everybody" have, it´s more likely they are offering good games that may be succesfull but where they can see that not many have all the titles on the list.
I am looking forward to my 100 free items in Home
What a surprise that 2 free games isn´t enough.
This is an offer extended to 38 million users, including the PS+ offering with potential discount, would i have wanted LBP2 or other games, sure. But unless it´s a brand new game or it´s a bad game, chances are i would already own it, or not be interested.
However, this is not really about us as such, there is plenty of users out there that will be able to get at least one good game and many 2, from that list. Sony should have the info and it´s unlikely they are going to offer 5 games that "everybody" have, it´s more likely they are offering good games that may be succesfull but where they can see that not many have all the titles on the list.
I am looking forward to my 100 free items in Home
I can surely respect that you find value in what they are offering you in a 'Welcome Back' gesture. But, again, as I've stated before, there is zero value for me to keep me as a loyal buyer. Their offer speaks more to trying to get more people, than the 10 million people actually buying stuff off the PS Store. In the end, they've lost a valued customer who most likely spent $20-$60 a month buying things off the PS Store. So, if they don't want to speak to people like me, that's on them. I have no issues with spending that $$ on XBL instead.
I did not really expect or want anything more than them extending my PSN+ sub, since thats the one I had payed for.
But the "relation" to Sony is "damaged" and it feels like they want to buy back my "loyalty". And they think my "loyalty" can be gotten for trinkets, which actually irks me more for some reason.
So you got your ps3 and all your games for free ?
I know if i buy a product and a companys stupidity stops me from using it then i would be pissed.
There isn´t anything there that i really need, only free extras. I have Wipeout, Infamous and LBP, Not sure about R&C, it´s been a while
Basicly, i have the titles i want already The PSP list on the other hand, is just a list of free games i would like, so that is really great for me.
If you bought games for 240-720 dollars a year on your PS3 you were a great customer but also someone that would be hard to please with any free offer. The list could have been for 10 games, or 20 and it would still be hard to please you. At least you can play all those games now since PSN is up
If you bought games for 240-720 dollars a year on your PS3 you were a great customer but also someone that would be hard to please with any free offer. The list could have been for 10 games, or 20 and it would still be hard to please you. At least you can play all those games now since PSN is up
I disagree with the statement that it would be hard to please with any offer, not even free. The way I look at it is this: I've been a loyal Sony customer since launch month #1. I've been through 3 broken PS3's, 1 outside of warranty, and I've purchased an extra for another room. Between the $$ I spend yearly, and the amount of $$ I've spent on consoles, I consider myself an above average, loyal customer. Having my account details breached, not informed until almost a week later, and them having nothing in their 'Welcome Back' pack to actually welcome me back, what's the point of coming back? Evidently, like you're saying, they obviously don't want my business and don't care about me. Why should I continue to invest my hard earned dollars in a relationship like this?
Not when I can take my hard earned $$, go to a competitor and get almost the same value (sans console specific titles)? What would it of taken to get me to come back....maybe 1 fringe game that I don't own. Hell, if they offered Hoard up it would most likely be enough to tip the scales for me. But, in the meantime, I've been able to replace my game buying experience using XBL and at this time, there is no incentive for me to return.
As a buying consumer, the only thing I can do is speak with my money. I can respect that the 60 million non-paying people find value in the 'Welcome Back' offer that Sony has given, but I find it hard to believe that the other 10 million paying customers get the same value. But, I can speak solely for myself which I've been trying to do.
Is there anything SONY can do for some people other than ringing you up personally and ask you "What would you like?" If you do spend so much $$ on the PS Store, then wouldn't the PS+ free access not benefit you more than a free game? The discounts they offer on there would really add up if you were spending up to $60/month on the store (assuming they offer discounts for PS+ sub's).
I appreciate that they have to please millions of users, so there's always going to be some that are unhappy. I just didn't expect some to be so unreasonable. So I'm just curious as to how they would've like it to play out, taking into consideration the cost involved with offering anything free.
I appreciate that they have to please millions of users, so there's always going to be some that are unhappy. I just didn't expect some to be so unreasonable. So I'm just curious as to how they would've like it to play out, taking into consideration the cost involved with offering anything free.
I'm not really following your guys logic here. Shifty has gone over the topic of 'value' and how it's entirely subjective, so I won't rehash that again. I've done some cost base analysis on PS+ and I've found me pre-paying $50 a year, to get discounts on some games, wasn't enough for me to justify the purchase. I'd much rather buy them on my own terms, and thus I'll pay any additional 'tax' because I chose not to pre-pay for discounts.
And again, by all definition, wouldn't you label me as being a 'loyal Sony' supporter? With the amount of money I've given them over the years, I'd say I'm in the upper percentile. I mentioned before, I don't use any of their other services, so anything they offered in their 'Welcome Back' package has no value to me. What would it of taken for Sony to retain my future buying? How about offering me 1 game I don't already own? That I purchased from THEM. That's an easy one to start. How about offering that if you already own all 5 games, you can get a $15 credit to the PS Store?
I did nothing wrong the past 45 days, but now I'm being painted as ungrateful? C'mon now. As a consumer, I was the one that was damaged in this relationship. It's on Sony to keep me coming back. Over the last 45 days, they've done nothing to make me WANT to come back to buying ALL my purchased via the PS Store. Luckily for me, I've been able to find ALL the same services in the XBL Store.
Digital goods are tangible and they don't equate to a $ for $ cost to physical goods. That tired argument is still trying to be justified by the antiquated music labels relying on business models that are no longer relevant in todays digital age. I don't want to hear the argument about how much this is 'costing' Sony. I'm looking out for numero Uno in this situation, and that's ME and my buying power.
And again, by all definition, wouldn't you label me as being a 'loyal Sony' supporter? With the amount of money I've given them over the years, I'd say I'm in the upper percentile. I mentioned before, I don't use any of their other services, so anything they offered in their 'Welcome Back' package has no value to me. What would it of taken for Sony to retain my future buying? How about offering me 1 game I don't already own? That I purchased from THEM. That's an easy one to start. How about offering that if you already own all 5 games, you can get a $15 credit to the PS Store?
I did nothing wrong the past 45 days, but now I'm being painted as ungrateful? C'mon now. As a consumer, I was the one that was damaged in this relationship. It's on Sony to keep me coming back. Over the last 45 days, they've done nothing to make me WANT to come back to buying ALL my purchased via the PS Store. Luckily for me, I've been able to find ALL the same services in the XBL Store.
Digital goods are tangible and they don't equate to a $ for $ cost to physical goods. That tired argument is still trying to be justified by the antiquated music labels relying on business models that are no longer relevant in todays digital age. I don't want to hear the argument about how much this is 'costing' Sony. I'm looking out for numero Uno in this situation, and that's ME and my buying power.
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