http://graphics8.nytimes.com/packages/pdf/technology/20110428-sony-letter.pdf
US Gov asking questions. Hopefully the information they gather will be made public.
Alot of those question are answered allready.
Such as the
timeframe:
- They learned that important security had been been breached, the 20th.
- They had to bring outside experts, and do a forensic analysis on the hardware, to discover the full nature of the scope of this particular breach, wich they learnt the 25th.
Sure they might have discovered it earlier, but there where also DDoS-attacks, and lot's of other things going on, wich might have done the job harder.
Sony also can't deliver out alot of the information they are asking for in that letter.
Forinstance, US government can only ask for American citizens credit-card owners information. Not how many people's cc-info is out in the wild, or who's been stolen.
There is also different privacy-rules for someone who's living in a nation in EU territory, or someone who's not part of the EU.
Sony also can't order banks to start monitoring of other transactions done from my account, other than the transactions involving me and them.
Afterall, my internetporn is private.
But they can provide us with contact information to companies wich does this free of charge. i.e. like the 5 comapnies in US were mentioned in
original notification, aswell as US goverment contact-persons, and Sony's own phone number if you have more questions or need help.
- European/African/Australia or Asian need to contact their local Sony support to figure out what services they can use, you can find phone numbers
here, that link also contains the answer to allmost all the wuestions asked.
They also mentioned they were working alongside both govermental agencies and
As for asking if Sony have figured out who have done this, that's just stupid.
They can't inform the public if they do, before he is caught and sentenced, they have to be able to build a case, and gather evidence, and not give the suspects a chance to flee.
I mean, what do they expect? Yeah, we're pretty sure it were done by a mr. William Henry Gates III, in Medina, Washington.
I'm actually impressed by the measures Sony has taken, especially on the blog.
If we just read 3-4 articles on playstation blog, you're mostly updated on all you need to know..
Only problem is that we can't comment until PSN.
Much better than if we compare to measures other big companies like Citybank, Discovery, Microsoft and other big companies wich also sufferes data-theft from time to time.
The thing I would want Sony to get fixed asap (besides PSN offcourse), is that no more cryptic error-messages on your devices, very few of your customers are 'rainman', so if you have errorcode 8million something, also add a text, i.e. read about error 8million on
http://psn.com/error/8million.htm, on the errorbox, or something similar.
Then everyone could get to the information they need, instead of only those who know about google.
You can even update the webpage, with more links to more information.
If it's something like it's now, as to why PSN is shut down.
