ExactlyWhen the game console market already tipping over 50% digital sales for some publishers in 2018, physical game media does not matter. It'll matter even less in 2020. PC gaming has thrived without it for decade(s), and so will console gaming.
game companies need to look to tomorrow not yesterday. Look at the xbox one x . Its powerful but to keep its size down the thing is a toaster oven. Just by removing the optical drive you can increase the cooling over the current model and still make it smaller.
I can walk into a gamestop right now and buy steam credit for a game or origin and so on. Gamestop would loose used sales on the newer console but they could devote more store space to junk like funko pops.Gamestop and such don't have to choose between selling a pc with bluray or not together with GTA5
I mean think about it . If you ran a store would you want to have a $60 item that you make $10 from but if stolen it hits your shrink by $60 bucks. Do you want an item where for every one of it you can store 10 or 15 cards that give you the same $10 profit but only cost a penny and have no shrink past that until activated at your pos ?
Do you want an item that you need to put in plastic security cases that take man power to put them in the case and then man power to remove them from the case at the cashier and then again man power to bring those cases from checkout to boh for the process to happen again ?
There is so much savings for a store going to digital media from man power , to shipping costs to just space savings to put out more higher margin items.
I've often pondered why an MS or Sony or Nintendo haven't made a kiosk that also allows you to buy and print out the game code from it so that they don't even have to ship carboard digital cards.