CD/DVD scratching in 360 kiosks

[winstonsmith1978]

a rumor is going around that some of the xbox 360 kiosks are defective and the games are getting scratched by some manufacturing problem.

the scratches are circular around the dvd. Now, could this problem be from the laser lense touching the cd/dvd or is it something else?

I remember the early xbox's for japan had this same problem and Microsoft had to do a recall. I'm just wondering what the problem could be.

 

[mckmas8808]

a rumor is going around that some of the xbox 360 kiosks are defective and the games are getting scratched by some manufacturing problem.

the scratches are circular around the dvd. Now, could this problem be from the laser lense touching the cd/dvd or is it something else?

I remember the early xbox's for japan had this same problem and Microsoft had to do a recall. I'm just wondering what the problem could be.

Link us to a story so that we can believe you.

Thanks.

 

[valioso]

what dvd? i thought the demos were stored in the hard drive?

 

[Hardknock]

what dvd? i thought the demos were stored in the hard drive?

They're stored on DVDs, a demo unit near me didn't even have a HDD hooked up.

btw, it's kinda hard to believe this story with no link.

 

[Carl B]

Winstonsmith right now I'd just be happy if you could prpvide a link as to the problem the early Xbox's in Japan had with this, to judge plausibility. I've not heard of this before, and it seems almost as if a lens-DVD contact would more readily effect the lense in a negative fashion than the DVD itself. It just sounds a little strange, not to say it's not possible though.

 

[OtakingGX]

Here's a blurb about the original Xbox scratching discs:

http://www.gamesradar.com/?pagetypeid=2&articleid=24848&subsectionid=1586

Not sure where the Xbox 360 scratch rumor is coming from.

 

[Carl B]

Man that is strange, never knew that.

 

[Hardknock]

Man that is strange, never knew that.

Yep, MS lost all consumer faith in the Xbox with that fiasco. It was a nightmare from a PR standpoint. I'm positive MS will not repeat that mistake...

 

[Tap In]

....
Not sure where the Xbox 360 scratch rumor is coming from.

FUD?

 

[winstonsmith1978]

Someone at the 1up forum said that he went to walmart and the system was out of order. the person woking there showed him the disk and it had circular scratches.

this made me think of the origional xbox problem in japan.
http://it.asia1.com.sg/newsarchive/03/news005_20020309.html
http://www.wired.com/news/business/0,1367,50923,00.html

so i was wondering what could do this? Lets forget for the moment if this is real or not. I was hoping the tech people could figure this out.

 

[Mefisutoferesu]

Actually, I'll say this... though, anecdotal, I remember seeing a shot of a Xbox 360 with the tray open and noticing that one of the corners produced from the space cut out of tray for the laser to read was bent up towards the the DVD. I just shirked it off as my imagination or just some weird annomally, but it could explain this problem.

 

[fallguy]

What they heck is a " kiosks"?

 

[Powderkeg]

Not sure where the Xbox 360 scratch rumor is coming from.

I rather suspect it originated with someone going by the name of winstonsmith1978.

 

[wireframe]

What they heck is a " kiosks"?

What are kiosks. It would be the plural of kiosk. definition

Could it be that these demos are on "soft" burned DVDs that are more senstive to scratching?

Still, sounds like a problem even then, depending on how much playtime and swapping is going on. Maybe the managers are being careless swapping discs.

 

[winstonsmith1978]

I rather suspect it originated with someone going by the name of winstonsmith1978.

Is it me or is this guy annoying.

http://boards.1up.com/zd/board/message?board.id=xbox&message.id=79089

 

[Hardknock]

Okay, I just left from Wal-mart. The Demo unit was working, but none of the games would load. I asked one of the guys about it, and he said something about the disc had a ring on it and they were shipping the disc off to get another. I don't know if the disc itself was faulty or if the 360 was causing the damage....

 

[Gholbine]

I doubt the retail units will have this problem. I imagine there would have been extensive testing done on all the units while production was in progress, so I don't see how something like this could slip through the nets. Then again, are the demo consoles and the retail consoles one in the same?

 

[Carl B]

Okay, I just left from Wal-mart. The Demo unit was working, but none of the games would load. I asked one of the guys about it, and he said something about the disc had a ring on it and they were shipping the disc off to get another. I don't know if the disc itself was faulty or if the 360 was causing the damage....

Oh my God it's just drama after drama I swear. I can't believe this thing is true. What if the design-element Mefisutoferesu saw is actually the case on most production units, rather than a fluke of that unit? It indeed will be important to know whether it's the 360's or the discs most responsible for the scratching.

One question for those who've seen these messed up 360/discs in action; were the consoles vertical or horizontal? In the end for launch unit owners it may come down to playing your games in the 'safe' position to ensure that disc scratching rsk is minimized. I play my consoles hoizontal anyway, but I do seem to remember the one at EBGames I checked out being vertical. Of course that game/disc was working though.

 

[BlueTsunami]

This is a good thing in a sense. The whole Kiosk system is wonderfull to see if theres anything defective with the systems. I wonder if these are just flukes?

 

[expletive]

Sounds like it could be people placing the discs in the tray incorrectly? I cant imagine that at this point in the DVD-drive lifecycle that we're still sorting these types of issues out. If the units are really broken, ouch! Maybe thats why all the preorder numbers being slashed so much recently?