It was purchased from Newegg. It was brand new in the box but I'd waited longer than the retailer's return period (30 days I think). I opened the box, noticed the bent pins, called ASUS, and the guy rudely told me they don't ship with bent pins. I was so shocked I didn't know what to say. Right up until then I was selling almost exclusively ASUS boards. Been using Gigabyte, MSI, and Asrock since then. Really I've no idea how many sales they've lost over that bullshit. We can't afford shady suppliers.
Quoted for truth..
I'm aware of Newegg's history with customer service problems but I've never experienced it. All my interactions with Newegg have been good to great. When I purchased my current rig I'd initially shipped it to my office. Once I realized it was scheduled to be delivered on Saturday, meaning I'd have to wait until Monday, I called Newegg and they changed the shipping address to my house while the packages were in transit without any hassle. I was very impressed by that. Note this was after GN did their exposé. I had little interaction with Newegg during the years they were supposedly acting scummy.
