True that consoles are easier to use and less problems. On the other hand things have improved alot on pc, in the 90's/early 2000's with w95 etc it was alot more hassle then now, some games didtnt even support select gpu's etc
Steam also has brought things like one click install.
Consoles are still easier but they went from plug and play to installing games, patches, os updates etc, the arrival of internet to consoles made things abit different.
Some console games even have settings/modes these days. What i want to say is that the gap has is less now then 15 years ago.