I guess they key point of this post is, 360 is losing much less than Xbox was at the same point. That's a fact. So how can the new business model be failing?
And MS has done a LOT to ensure that throughout the generation their cost continue to drop while making moves to maximize the install base (thus more software sales). Some well known points that I and others have brought up before:
- eDRAM. MS could have gone with a 256bit bus, but the problem is pads shrink slower, cutting into die reduction costs. MS could have gone with split pools (2x 128bit busses) like Sony, but then you have the cost of an extra memory controller and logic to exchange data, and the additional complexity for developers. Also DRAM does not drop in price as quickly as chips. The eDRAM move is one way to shift expense, and in the long run should be a very minimal expense (NEC has 55nm slated for 2007). Basically MS bought a lot of bandwidth that, unlike better/faster DRAM, will reduce in price faster than a comparable DRAM solution. In contrast with the Xbox1, it had an UMA like the 360, of course they had 2x the memory as the competitors and less bandwidth which was a hinderance. This time they went 1:1 in memory size configuration and removed one of the bigger bottlenecks of the Xbox1 and DRAM in general (bandwidth).
- Xenon and Xenos. MS really made a mistake with the deals last time around. This time around they licensed the IPs (up front design fees + software royalties) and are contracting with semiconductor manufacturers (Charter and TSMC) directly. They also had the chips designed with future cost reduction in mind. e.g. Xenon will be on the 65nm process ~15 months after launch. MS will probably get 2x or more CPUs per wafer. Down the road they are setting themselves up for a "slim" version. MS has a real plan for yearly cost reductions, something they didn't have last time, and they also have avoided the costly chip-deals they had with NV and Intel.
- Software. When the Xbox1 launched there were a LOT of questions about MS as a gaming company. Could they be trusted? The Xbox1 was the "Halo Machine". I don't think that could be said today about the 360. MS has aquired a number of developers (I doubt we will see any $300M aquisitions like we did with Rare, so there is nearly 10% of their losses right there) and partnered with others (Bioware, Mistwalkers, Epic, etc) to develop new IPs for the MGS brand and have developed competitive franchises in major genres (e.g. Forza Motorsport is a viable alternative that some people actually prefer). MS has become a viable alternative for mainstream gaming and developer support is
very strong. Just look at the titles being released on the PS3 this fall -- many are cross platform. Obviously part of this is due to MS's early launch strategy, but it is also because the MS platform is viable and provides developers the ability to maximize profits, as well as offering a bridge for PC developers into the more lucrative console market. The Xbox 360, 12 months since launch, has an attach rate of 5 software titles per console. Strong software titles mean more royalties for MS and more Publisher support. It is a VITAL aspect of long-term profits. In 2008 when Gears of War 2 is coming out along with Bango and whatever else and there is a back library of games like Halo 3, Mass Effect, Forza Motorsport 2, Bioshock, Spliner Cell 5, Assassin's Creed, GTA4, etc MS will be making significant money from software, both 1st party and through 3rd party royalties. Software drives a platform and MS's offering with the X360 is much better than what the Xbox1 showed early on.
- Live. First savings is Live is already established (I heard that nearly 1B of last gens expenses were Live rollout). Another is that Live has gotten through the rough spots (see: EA not supporting online play with Madden). More importantly Live is the "standard" and a major selling point this time around, but more subtly Live is doing what it should be: A) It drives exposure through trailers and demos, especially important for smaller studios with nice apps that often fall through the cracks and for highlighting the BIG shows and releases, B) it has created a real alternative route for publishers to make money after the initial sale through expansions and microtransactions, and C) the arcade where new, smaller games can do well that would NOT sell well/get shelf space through traditional avenues and also gives publishers the ability to resell old classics. Live is all about giving gamers features they want -- while at the same time opening up alternative revenue streams not available in the past. Win-Win (if not abused). Live is absolutely essential to the Xbox brand as a differentiation point and one of the few "we currently lead in this market" bulletpoints, and is being leveraged in other spaces now as well and is the cornerstone to "Live Anywhere". From the MS perspective Live is huge, and it has opened up new ways to communicate with their customers, provide extra services, and further maximize profits--especially for publishers. Even if MS loses on Live, it is central to gaining overall profits.
- HDD optional / 360 Core. This is a big one; last time MS was chasing Sony. Lead time, developer support, and retail price. MS has flipped that paradigm. And while the Xbox1 had a standard HDD, MS has gone 2 SKU. This means their $399 console (with HDD) can reduce a major component cost and hit the $199 faster. This opens the door for more consumers (with viable upgrade path), and more customers means more software sales. And it also means removing a major "manditory/standard" cost in the Xbox1. Now MS is losing less on HDD models than non-HDD models. I think this is the very point where Sony tossed in the towel on cost. I don't think bare SKU v. bare SKU Sony would have been able to play the MS drop game (who wants to lose Billions other than Billy?) So they knew they would have to win on features, so went HDD standard. Considering the PS2 with less hardware outside MS at the same price last gen, maybe not so bad of a move. But for MS it was vital to control this cost because it killed them last time. They charge a premium to cover the cost of the HDD while keeping a cheaper SKU which will allow them tor each more markets--win-win situation in MS perspective, especially since almost anyone/everyone online will opt to get the HDD (I still think Live should require the HDD).
So the bulletpoints for those who hate my longer posts (i.e. how MS has improved their position in the market & removed many of the cash drains from last gen):
* Met competitors, instead of exceeding them, in memory footprint
* eDRAM as a bandwidth solution versus DRAM which would have been more expensive/slower reducing
* Better CPU/GPU plan for licensing and cost reduction
* Standard HDD removed; ability to reach more markets based on price
* Major entrance/setup fees like developer aquisition (e.g. Rare) and services (e.g. Live) out of the way
* Early launch has resulted in stronger position in regards to install base and publisher support
* The Xbox brand and software is much stronger and recognized this time around and seen as a quality platform and seems to be generating brisk software sales
* Established Live as a servive platform that promotes return business and sales
* Xbox 360 won't die after 4 years but should be a stable (but diminishing) source of income after Xbox 3 launches
Xbox and Xbox 360 comparisons are pretty superficial in regards to "profitability" discussions. Yes, the X360 is losing money now. That was always to be expected. But just a LITTLE digging clearly shows that it would be near impossible for the X360 to have the losses Xbox1 had. X360 is superiourly designed hardware in regards to cost reduction, they don't have to chase Sony downward this time around, they are established to have a much broader software portfolio, don't appear to be making huge investments like Rare and Live, and so forth. They have corrected almost every issue the Xbox1 had in regards to profits and have made significant headway on both Exclusive Titles and on 3rd party support. They still may lose money, but 4B in losses? I think they may about break even over 6 years... mind you the Xbox 360 should be longer lasting and not cut off like the Xbox1 because the 360 should be cheaper to make and be bringing in profits at the end of the life cycle ala Playstations. They may very well even fall short of the 45-55M range some projected (and even recently some were looking at 360 market share leadership into 2010), but I think MS from a software perspective is much improved over last gen + has a better plan for cost control and market placement. If they don't exceed 25M in 4 years I would be shocked.
MS is not losing $4B this gen. At the end of 2011 my bet is they will be in the black for the Xbox 360 generation... but not by much. MS will be writing the Xbox1 off as a learning experience and entry fee.