Dear GameStop.com Customer:
The information contained in this e-mail is very important as it may require an action on your part. Please read carefully.
* Dead or Alive 4 and Elder Scrolls Oblivion have been delayed past the launch of the Xbox 360. Because of this we have replaced them with Gun from Activision and Condemned from Sega in your bundle. If you have ordered Gun or Condemned apart from your Xbox 360 bundle and wish to cancel it or wish to cancel your bundle, you can do so by sending an email to orders@gamestop.com with your order #, name and phone number.
* Currently, we anticipate enough inventory at launch to fill all Xbox 360 orders placed before October 11th. Pending payment approval, we plan to ship orders from this first shipment on Monday, November 21, at the shipping service level you selected. We do not have firm information on subsequent shipments at this time and will ship future orders as inventory becomes available.
* We will begin processing payments for all orders that fall into our first shipment on November 14th. Your credit card will be billed for the full amount of your order. Please ensure that funds are available and the billing address you provided matches what your credit card company has on file, otherwise we cannot process your order and you may risk losing your place in line. If we require additional information to process your payment, you will have 24 hours to respond. If we do not hear back within 24 hours, you will lose your place in line. If your order falls in the first shipment range, please check your e-mail on November 15th in case we need to communicate with you regarding payment processing.
Supplies of the Xbox 360 are extremely limited. All of the information above is based on our best information as of November 10. Release dates and/or the amount of orders we are able to ship at launch are subject to change and we can not guarantee timing or availability.
If you have any questions, send them to orders@gamestop.com. E-mails usually receive a response within 24 hours.
Thanks again,
Best Regards,
Name Removed
Gamestop Customer Service
www.gamestop.com