Problem is, as consumers, no amount of discussion can fix the negative vibe given to every R600 owner through AMD's bad publicity, bad marketing, and bad product control.
Heck, the first string of product boxes weren't even labelled properly...
Do i need mention UVD?
do I need mention horrible performance, lack of Crossfire support for numerous applications, lack of "hardware AA"....
IT seems all in all, this card is just that...lacking. ot me this speaks volumes about AMD's execution, and lack of control, in fact...I used to only buy AMD/ATI products. This recent fiasco has me in the position now that I won't ever buy another, and I won't be spending the company budget on AMD products either...
I own every ATI product released into the consumer PC space. I used to be proud about it. Now it just embarrasses me.
The discussion continues, because the shock still hasn't worn off. Die-hard fans are still hoping for a miracle fix, and until it comes, or a completely new product is released, AMD will have this hanging over thier head. If they fail to deliver AGAIN..well..i don't want to discuss that.
When I contacted AMD about UVD not working...at first thier supprt techs assured me UVD WAS working. Then they changed thier minds, and stated that it didn't work...
When I asked them about getting this functionality, I got "Sorry, but we do not have control over our board partners. R600 never had UVD, nor was it meant to, and we told our board partners that, and they mislabelled their boxes against our wishes. As such, we hold no responsibility, and there is nothing we can do to help you with this issue"
Then Mr Farhad Sadough of AMD Professional Services asked me for proof that these boxes said what they did.
Proof? He already knew about the problem!He had a prepared response!
That contact from AMD soured my stomach. You know, I'm glad they took the time to call personally, rather than email, but the complete lack of professionalism, the complete denial of any problem, the complete lack of customer satisfaction, really, really, is gonna hurt AMD.
In fact, the desparaging remarks you refer to..they are just part of it.
They didn't even acknowledge there was an issue. They took the time to give a statement about the "Lost Planet" demo in release reviews, but failed to mebntion that reviews that stated R600 had UVD were false, failed to call "tests" that meansured UVD performance FAKED...
They've just swept it under the rug.
That attitude will see them swept under the rug if it doesn't change, very soon...you mark my words.
I’m not really happy with ATI either.
Back in 2002, I order new just announced/released ATI AIW 9700Pro AGP8X Retail box, when I received the card, it was bad from the Box. So I send right back to ATI for anew replacement with the message the card is bad. So ATI send me anew one; well I was happy. Later; 2 ½ years down the road, - AIW-9700Pro had overheated and died. So I tried to RMA again back to ATI, but ATI would not take it back, their response was your card is out of warranty do to we had already replace before for you once. But I said - hey that is not fair, it is completely not my fault that I received bad card from you in the first place back in 2002, I did not had a chance to use it at all, I said to ATI you should take care your customer, but ATI refused it.
Back to the main topic please!!!!
[Edit: As of now ----> extra 512MB onboard for HD2900XT-1GB seems not really needed; by the time it would, R600 will be old]
Last edited by a moderator: