Anyone has got their card replaced and/or fixed by this 4 year extra waranty?
Yesterday evening I filled eSupport for my Gaming 3070Ti rev 1. Symptoms seem to be more or less usual for 3070 series cards: screen goes black and then to the power save while all sounds, including discord voice chat keeps working in background. You can even init the shutsdown of windows / computer by pressing power button shortly. (no need for 4 sec forced power off.) But when this happens (and usually it does happen with in 5 minutes launching Satisfactory) you don't get the login screen in restart but black screen. Sounds and numlock works fine. So windows is just playing hide and seek. If I unplug the PC from power outlet between the shutdown and reboot for a minute, everything works again, until I start Satisfactory and with in five minutes the sh*tshow starts again.
I have did following before filling the eSupport:
1. Changed physical display.
2. Changed input port of cable
3. Switched between hdmi and displayport cable.
4. Updated intel chipset drivers and latest nvidia drivers.
...None of these had no effect. The problem stayed exactly the same. BUT,
5. I removed the 3070ti and replaced it with gigabyte 1070 gtx mini-itx card, reinstalled nvidia drivers and rebooted, the symptom went away.
There's nothing in Windows System nor application logs in time of black screening and temperatures seem to stay same as usual (according Argus Monitor, which I use for everything else except GPU fans. GPU fans are controlled by the card BIOS defaults / nVidia App.)
Card has been bought and I have registered the 4 year waranty to start in 26th of April, 2022. Aorus Master site tells me that my card has valid waranty until 26th of April 2026. I have done no changes in the system since installing the 3070Ti. Rest of the system is older. (12700KF on MSI Z690 Pro A DDR4 platform. 32GB DDR4 and 750W Silverstone 80Plus Silver PSU) So everything has been fine almost 3 years.
I am not really expect this to be smooth experience (based on posts about Gigabyte waranty handling in reddit) but luckily I do still have the 1070 GTX to use while waiting their decision. (it does run okay Satisfactory, but it looks like crap.
) If the waranty comes thru the floor, it gives me great opportunity to jump right in Intel boat (and give personal middle finger to Gigabyte as well as the nvidia... yeah, I know, they would not care less, but it makes my world to walk away from both companies after 2 cards and 7 years.) as I have only 2-3 hours slot in week for playing Satisfactory (which I do in our Kitchen while wife watches TV in living room and toddler sleeps in bedroom) and there's no way I am putting 5070 amount of money to get the experience uplift (from 1070 that is) in one game.
Yesterday evening I filled eSupport for my Gaming 3070Ti rev 1. Symptoms seem to be more or less usual for 3070 series cards: screen goes black and then to the power save while all sounds, including discord voice chat keeps working in background. You can even init the shutsdown of windows / computer by pressing power button shortly. (no need for 4 sec forced power off.) But when this happens (and usually it does happen with in 5 minutes launching Satisfactory) you don't get the login screen in restart but black screen. Sounds and numlock works fine. So windows is just playing hide and seek. If I unplug the PC from power outlet between the shutdown and reboot for a minute, everything works again, until I start Satisfactory and with in five minutes the sh*tshow starts again.
I have did following before filling the eSupport:
1. Changed physical display.
2. Changed input port of cable
3. Switched between hdmi and displayport cable.
4. Updated intel chipset drivers and latest nvidia drivers.
...None of these had no effect. The problem stayed exactly the same. BUT,
5. I removed the 3070ti and replaced it with gigabyte 1070 gtx mini-itx card, reinstalled nvidia drivers and rebooted, the symptom went away.
There's nothing in Windows System nor application logs in time of black screening and temperatures seem to stay same as usual (according Argus Monitor, which I use for everything else except GPU fans. GPU fans are controlled by the card BIOS defaults / nVidia App.)
Card has been bought and I have registered the 4 year waranty to start in 26th of April, 2022. Aorus Master site tells me that my card has valid waranty until 26th of April 2026. I have done no changes in the system since installing the 3070Ti. Rest of the system is older. (12700KF on MSI Z690 Pro A DDR4 platform. 32GB DDR4 and 750W Silverstone 80Plus Silver PSU) So everything has been fine almost 3 years.
I am not really expect this to be smooth experience (based on posts about Gigabyte waranty handling in reddit) but luckily I do still have the 1070 GTX to use while waiting their decision. (it does run okay Satisfactory, but it looks like crap.
) If the waranty comes thru the floor, it gives me great opportunity to jump right in Intel boat (and give personal middle finger to Gigabyte as well as the nvidia... yeah, I know, they would not care less, but it makes my world to walk away from both companies after 2 cards and 7 years.) as I have only 2-3 hours slot in week for playing Satisfactory (which I do in our Kitchen while wife watches TV in living room and toddler sleeps in bedroom) and there's no way I am putting 5070 amount of money to get the experience uplift (from 1070 that is) in one game.
Now I am even more ready to jump to Intel train. I was definitely running later than August drivers before this started and what worse, there's people that have not gotten rid of the problem even after DDU and installing 566.xx drivers.
