I've read some of the non-trolly lower scoring reviews and there is a common theme is that the game is just too dark (grim, depressing, violent) for some. Polygon summed up
their review with:
"The Last of Us Part 2 depicts individual people who are instead ruthless, capable, yet self-absorbed, and whose perception of violence is limited to how it affects them and their chosen family members. They are almost unbelievably unable to see the bigger picture. Part 2 ends up feeling needlessly bleak, at a time when a nihilistic worldview has perhaps never been less attractive. Its characters are surviving, but they’re not learning, and they’re certainly not making anything better."
It sounds like they were expecting The Last of Us Part II (and the original game) to be telling a story where being good, or having good moral fibre, in any way helps in the world that the games depict. They have definitely missed the marketing beat of both games I think. The characters exist in a world where trusting people will get you killed and where not killing first will get you killed. It takes place in a brutal hopeless hellscape. As for not seeing the big picture? Did reviewers expect this to be a theme after the ending of the first game?
Literally somebody putting their personal feelings above
literally everybody else in the world.
It sounds like The Last of Us Part II has doubled down on not having a virtuous protagonist and it is a risky choice. We've seen from many games with moral decision that the vast majority of gamers will take the good path so embracing a character who will do anything to survive is unusual. Given the option to be good/bad in a game (Elder Scrolls, Fallout, Infamous etc) I naturally gravitate to the good choice because that's just me. In games like this I am able to sidestep the morals because a) I'm not making the decision here, the story is beating to it's own drum, and b) I'm not trying to change the world I'm in, I'm trying to survive it.
The level of graphic violence has cropped up in most reviews, even those with perfect scores. Kinda Funny Games did an hour-long review podcast with four folks talking about it. They absolutely loved the game and had few criticisms but one of the guys said the he had to take a break every three hours, get some light and fresh air, because it was all just so dark, violent and bleak.
I'm curious to see if I feel the same way. I recall
many previews for Red Dead Redemption 2 mentioned that the graphic violence may deter many for taking a violent path but I never felt it was as bad as some described.