PSN connection details

[JPT]

I am experiencing some PSN connection problems with a firewall I am beta testing and I do believe that this box is buggy as it can be
But to verify it I need some info on the "PSN Signed In" connection system.

I get signed out frequently and I think its on my end and not PSN in general that craps out.

Like tonight I got signed out when I was playing EOJ online with a friend.
That makes me suspect that the firewall just timed out the PSN connection and the session then got dropped.
EOJ connects directly to my friends PS3 it seems and that session was still alive in the firewall.
The traffic to the PSN network is a different session I believe. Ie its possible my timeout settings are to aggressive and it just a configuration issue, that makes it drop the PSN connection.

Anybody got any idea whether the "PSN Signed In" bit uses heartbeats and what the frequency is for that. And what if any ports it prefers to use for outgoing and what the destination port is, so I know what I should look for in my firewalls session tables.

 

[Shifty Geezer]

I get frequently signed out on an error 80010009 so I'd like to know this too. I assumed it was the ISP at fault as I'd read nasty things about Tiscali, but my mate has the same issue with a different ISP.

 

[JPT]

Well in an attempt to work on this, I ended up playing EOJ until 0500 CET this morning, which means I did not do any more work directly with the Firewall.

But I'll have a look again tonight when I get back home and at least we should be able to figure out the ports with minimal work.
The heartbeat will be a Try and Fail operation though, I was hoping a PS3 dev might just drop a hint like 180 seconds or 60 seconds etc

 

[macabre]

I get sign outs sometimes as well . And I think they appear more often lately...I`ve connected the PS3 directly to a DSl-Modem without firewall. Maybe it`s just stabilty of PSN as the network grows.

 

[AntShaw]

Add me to the list. It's gotten to the point I have began tracking date/time/error code to see if I can figure anything out. I get this one the most:

80710B23

 

[JPT]

Okay, it would be nice if you guys can jot down how you have your setup ie PS3 wired to dsl modem with no nat or firewall or to router with nat and firewall etc.

My setup is like this

Cable modem -> Firewall with NAT(PAT) -> PS3 (no wlan) PSN Error # ?!?!?!?!!??

Also if you can do a tracepath or traceroute (tracert.exe on windows) to the PSN server, (I'll post the server ip when I get home), so we can see if your ISP is using RFC1918 internally in their network to save on IP's. Also tracepath on Linux will try to give us the MTU per hop.

 

[inefficient]

It's never happened to me. So no idea.

 

[Arwin]

I've had problems very rarely also.

I do think you have to be careful though with thinking that you have a structural problem based on the last weekend, because the release of GT5 Prologue had a significant impact on the load on the servers, and in Europe there was also a new FIFA demo - especially in Europe those two will have a considerable impact.

 

[DJ12]

I get signed out a few times a day, I use my PS3s wireless connection and I know it's cause my router is crap (for example if one computer is downloading, one computer is just browsing the net and my PS3 tries to log in it locks up the router)

Do you use wireless or wired? might make a difference.

 

[JPT]

The only IP that seems to have any relevance to PSN network, I signed onto PSN and this was the most likely session to handle that.

 198.107.157.132:5223

jpt@jpt-fuji:~$ nslookup 198.107.157.132
Server:         84.208.20.110
Address:        84.208.20.110#53

Non-authoritative answer:
132.157.107.198.in-addr.arpa    name = service.playstation.net.

Authoritative answers can be found from:

jpt@jpt-fuji:~$ nslookup 198.107.157.132
Server:         84.208.20.110
Address:        84.208.20.110#53

Non-authoritative answer:
132.157.107.198.in-addr.arpa    name = service.playstation.net.

Authoritative answers can be found from:

jpt@jpt-fuji:~$

jpt@jpt-fuji:~$ tracepath 198.107.157.132
 1:  jpt-fuji.local (172.18.18.33)                          0.258ms pmtu 1500
 1:  172.18.18.1 (172.18.18.1)                            asymm  2   5.376ms 
 2:  10.235.0.1 (10.235.0.1)                               17.963ms 
 3:  cm-84.208.5.126.getinternet.no (84.208.5.126)         12.760ms 
 4:  cm-84.208.26.1.getinternet.no (84.208.26.1)          asymm  3  15.574ms 
 5:  cm-84.208.26.6.getinternet.no (84.208.26.6)           12.841ms 
 6:  no reply
 7:  64.208.110.254 (64.208.110.254)                      asymm  9 113.043ms 
 8:  ae-2.r20.asbnva01.us.bb.gin.ntt.net (129.250.2.56)   asymm  9 116.145ms 
 9:  as-0.r20.snjsca04.us.bb.gin.ntt.net (129.250.4.21)   asymm 10 184.760ms 
10:  xe-1-3.r02.mlpsca01.us.bb.gin.ntt.net (129.250.5.61) asymm 11 189.504ms 
11:  mg-1.a07.mlpsca01.us.da.verio.net (129.250.24.201)   asymm 12 184.946ms 
12:  157.238.219.234 (157.238.219.234)                    asymm 13 185.193ms 
13:  service.playstation.net (198.107.157.132)            asymm 14 186.021ms reached

Sp my Firewall is setup to timeout TCP sessions after 300 seconds, what I notice is that when the sessions gets close to the 300 timelime, heck it even passes 300, before it resets.

1. So either there is something wrong with my Firewall, which does not remove the session even if it supposedly had timeout.
2. PSN heartbeat is also around the 300m mark, which means that if we do use the PS3 intensively, the hearbeat from the PS# might be late. Or if its sony sending a heartbeat from their server, I guess only way to find drag out the old hub and fire up wireshark