Not receiving the 2-step authentication code through email

Discussion in 'Site Feedback' started by ToTTenTranz, Aug 13, 2017.

  1. ToTTenTranz

    Legend Veteran Subscriber

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    Hey,
    The forum isn't sending me the authentication code to my email address. I'm slowly going out of places from where I can log in because of that (right now I can only log in through my cellphone).

    Is this a general problem or is it only happening with me?
     
  2. ToTTenTranz

    Legend Veteran Subscriber

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    In the meanwhile I regained my sanity and simply disabled the 2-step process so I could type from something other than the onscreen keyboard in my smartphone..
    But the problem of not sending the codes might be widespread.
     
  3. Rys

    Rys AMD RTG
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    You should really have an authenticator app generate the 2FA tokens for you, rather than email. That said, you should get them. I'll take a look.
     
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  4. Malo

    Malo Yak Mechanicum
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    I recommend Google Authenticator, I use that for all my 2FA needs on various sites.
     
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  5. ToTTenTranz

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    Some friends have indeed recommended that to me, but I keep getting to the same humble+lazy conclusion of "meh, I'm not nearly important enough to worry about this" in my head..
    I guess I should really take a look regardless.

    Thanks!
     
  6. Rys

    Rys AMD RTG
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    Looks like I've broken email sending entirely recently with some mailserver configuration changes. Investigating...
     
  7. Rys

    Rys AMD RTG
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    I think I've fixed it. I'd tightened up security on the mailserver that I send all mail through, and XF's mail sending library had no good way to negotiate a secure connection with it. I've added support for TLSv1.2 in the XF code and test emails are going though.

    I'll try and upstream the patch into Zend_Mail as well and be a good citizen.
     
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  8. Rys

    Rys AMD RTG
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    Looks like they've already got a fix. Just need XF to hoover up the latest Zend_Mail.
     
    ToTTenTranz and BRiT like this.
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