I'll give Intel credit where it's due for their engineering innovations but their business dept. is dirty dirty dirty. You might say any business focused on profits would do the same, but I'll maintain point of capitalism is to align profits with social value instead of turning yourself into a mindless maw of profits.
It wasn't just that either. Intel's success can't be solely or possibly even mainly laid at the feet of Intel, unfortunately.
As someone mentioned above, a significant reason that Intel came to dominance was the ease with which competitors to IBM could make IBM PC/XT (these were brands at the time similar to Commodore 64, Apple ][, Apple Mactintosh, etc.) clones. Without that key piece, Intel likely never would have attained dominance, and if they had it would have been significantly harder.
As a comparison, other computer manufacturers at the time fiercely protected their computer designs. Apple originally started to allow other companies to make clones of their Apple computers. Well allow, isn't the right word. They originally didn't do anything to stop it. However, once those clones started to gain a market presence, Apple were quick to shut them down.
Had Apple, not done that, the Motorola 68k series of CPUs might have been able to challenge Intel much more effectively. As with a plethora of Apple clones, there would have been an alternative large homogenous computing pool to feed into them. As it was, Motorola had to do with a plethora of small disparate computing architectures using their designs compared to the homogeneous and growing IBM PC/XT clone computing architecture.
Note that prior to the IBM PC/XT architecture gaining dominance due to the massive number of
cheap (keyword) clones, Motorola was able to compete quite effectively with Intel.
Entering the 90's the IBM PC/XT computing architecture was firmly entrenched (due to those clones) and from there it would be increasingly difficult to compete with Intel.
Now, imagine if IBM had protected their computer designs as well and as fervently as other computer manufacturer's had done at the time? Intel would have been at a serious disadvantage as their CPU would have been used in far less devices then Motorola's competing 68xxx series.
If not for the IBM PC/XT clones, we might be complaining about Motorola's predatory monopolistic practices.
Note - this isn't to pardon Intel for some of their business practices after they gained market dominance. This is to point out that to gain that dominance they not only had to execute well in the face of fierce competition, but they also had to rely on one of their key partners at the time, NOT protecting their intellectual property. The one key point, more than any other lead Intel to the position they are in now.
The fact that they then leveraged that to maintain manufacturing dominance which lead to performance dominance indicates that while Intel can be fat and lazy at times (386 to 486 transition, AMD's x86-64 initiative, etc.) they have been remarkably good on a technological front when pushed.
In other words, even without some of those monopolistic practices (as with the Dell example), they were never in danger of losing their market dominance due to their engineers as well as their management and the fact that IBM never protected their computing architecture as their competitors did with their proprietary architectures.
It wasn't the fact that IBM chose Intel that made Intel successful. It was the fact that IBM didn't protect their IP that lead to Intel being successful. You'll note that IBM personal computers basically failed in the market BEFORE Intel gained dominance over their CPU rivals. The IBM PC/XT clones however raked it in.
Regards,
SB