Experience with recovering a synology drive?

Hi,

Anyone ever tried data recovery on a Synology drive?

I have a two bay NAS with the disks running in basic mode. Yesterday evening it suddenly started beeping and after replacing one of the drives with an SSD I had laying around it booted again.

The disk that makes the nas refusing to boot does spin so I'm hoping the data is still intact but the partition or something is just messed up.

It's formatted in ext4 so I'm thinking about firing up a VM with my favorite OS and see if it's accessible but it be helpful if anyone has any experience with this.

Oh and the other disk is now reported as degraded (data appears fine). Is it safe to just click the fix button?

The disk with problems is a 4tb WD red so somewhat surprised it's having issues as I got much older drives running fine (a matter of luck no doubt). Though I think I had this disk in a USB enclosure for quite some time so that probably didn't help. That thing got so hot it was a bit painful to touch from time to time.

 

Yes, the disks don't hold very important data so I preferred storage space over security.

 

Just to be clear, the fix option is only showing with the other, still working drive, installed. I think that is just some partition info related to the NAS and not the data partition.

I'm picking up a WD red 8tb tomorrow (was planning on getting that anyway) and then I'll try if I can get anything off the failed drive by putting it in a USB enclosure.

I looked up my Amazon purchase history and I bought the drive 2.5 years ago so if it's really dead it should still be under warranty.

 

So I loaded up the drive the synology wouldn't read on Linux and all the permissions are messed up but the files all appear to be intact and accessible. I'm suspecting the synology might have dicked up a software update.

So I'm gonna buy a new disk from amazon (love how brick and mortar stores never seems to have anything in stock when you actually need it), put it in, then add the second working drive and fix that and after that copy all the stuff from the "faulty" drive to the new drive.

As long as the synology fix option doesn't mess up the working drive all should be well.

 

Yesterday I finally got a new drive and all appears normal. Copying the files now and the old drive appears to be just fine.

However I think I might have made a mistake in buying a WD red 8TB. Because I had no complaints about the 4TB and 6TB red drive I have I didn't put in a lot of research. Turns out these disks make a extreme annoying clicking sound every 5 seconds or so. Sounds like head parking.

I'm sleeping in the same room as my NAS and I had to turn it off last night because I just couldn't sleep with it on. Its not super loud but its is a very noticeably noise. I logged a ticket with WD support but I think they'll just say that is how its supposed to be because its a helium drive and more noisy.

Any tips on soundproofing on the cheap?

 

Yeah heat is the thing I'm a bit worried about. I might put it in a closet thought that might just make the sound louder.

Or maybe I should RMA the drive. Seems a lot of people have this issue with various models (including models I have that make no noise at all...). RMA doesn't always fix the issue though it seems. It sounds like this:

According to the WD support page its their wear leveling system that makes that sound.

 

Yep, took me less than a minute to wonder wth it makes that much noise. I'll try moving it to my closet.

@Malo I got a red, not a red pro.

 

One of the joys of Japan is living in cramped one room apartments. Other than that, no other drive I've ever owned over the past 15 years or so ever made a sound like this one. That includes two other WD Red's. So I don't think its that strange to assume this disk would be more or less silent as well. Don't think that has much do to with it being a "NAS" drive or not.