Ebay'ed a game and the disc is scratched.. advice?

Discussion in 'General Discussion' started by PARANOiA, Apr 5, 2007.

  1. PARANOiA

    Veteran

    Joined:
    Nov 14, 2003
    Messages:
    2,086
    Likes Received:
    9
    Location:
    Melbourne
    I just received a copy of Dead Rising I bought via Ebay today while I'm at work. I was happy until I turned the disc over and it's the worst condition I've ever seen a disc in my life.

    As well as being out of picket $AU70, I'm frustrated at now having an Ebay rep arguement on my hands. I haven't tested it yet, but I'd be 99% surprised if it worked.

    Any advice? Has this happened to anyone before? How was it resolved?

    Thanks :sad:
     
  2. Fu3lFr3nzy

    Regular

    Joined:
    Nov 22, 2006
    Messages:
    843
    Likes Received:
    2
    Location:
    SoCal USA
    Not that this helps with your money back problem, but have you tried the toothpaste technique on the DVD yet?
     
  3. djskribbles

    Legend Veteran

    Joined:
    Jan 27, 2007
    Messages:
    5,257
    Likes Received:
    667
    i've bought many used games/dvd's before on ebay, and i always make sure that 1, he has very good feedback, and 2, he has a good description of the condition of the disc. if he has good feedback but the disc turns out to be in terrible condition, he will most likely refund your money or allow you to exchange it.

    the first thing you should do is try to contact the seller. if he ignores you or says he won't do anything about it, then decide whether or not to give him negative or neutral feedback. i know negative feedback won't get you another copy, but thats all you can do, unfortunately.
     
  4. _xxx_

    Banned

    Joined:
    Aug 3, 2004
    Messages:
    5,008
    Likes Received:
    86
    Location:
    Stuttgart, Germany
    "toothpaste technique"???
     
  5. epicstruggle

    epicstruggle Passenger on Serenity
    Veteran

    Joined:
    Jul 24, 2002
    Messages:
    1,903
    Likes Received:
    45
    Location:
    Object in Space
  6. _xxx_

    Banned

    Joined:
    Aug 3, 2004
    Messages:
    5,008
    Likes Received:
    86
    Location:
    Stuttgart, Germany
    Nice, just have a DVD I failed to rescue so far, I'll try this too. Thanks for the link! :)
     
  7. pascal

    Veteran

    Joined:
    Feb 7, 2002
    Messages:
    1,830
    Likes Received:
    49
    Location:
    Brasil
    Toothpaste worked for me a few times.
    Specially... kids toothpaste. What they put in the kids toothpaste?
     
  8. infinity4

    Veteran

    Joined:
    Nov 25, 2006
    Messages:
    1,235
    Likes Received:
    5
    toothpaste technique worked for my Gears of War disc. i removed about 4 scratches.

    but then i thought 360 will keep raping the disc, so i sold it for 21 pound.

    and make sure you use 100% white toothpaste
     
  9. _xxx_

    Banned

    Joined:
    Aug 3, 2004
    Messages:
    5,008
    Likes Received:
    86
    Location:
    Stuttgart, Germany
    I sold a totally abused disc of "Dead Rising" on Ebay to some poor guy in Australia...err... :twisted:
     
  10. Sxotty

    Veteran

    Joined:
    Dec 11, 2002
    Messages:
    4,870
    Likes Received:
    330
    Location:
    PA USA
    I have successfully used the toothpaste thing as well.
     
  11. AlBran

    AlBran Ferro-Fibrous
    Moderator Legend

    Joined:
    Feb 29, 2004
    Messages:
    20,645
    Likes Received:
    5,754
    Location:
    ಠ_ಠ
    Isn't that bad in the long term? Say the disc gets scratched again... :?:
     
  12. Frank

    Frank Certified not a majority
    Veteran

    Joined:
    Sep 21, 2003
    Messages:
    3,187
    Likes Received:
    59
    Location:
    Sittard, the Netherlands
    Only if you polish so much that the disc becomes unbalanced.

    If in doubt, for a few bucks you can buy a kit that includes all the tools to polish the whole surface equally.
     
  13. SugarCoat

    Veteran

    Joined:
    Jul 17, 2005
    Messages:
    2,091
    Likes Received:
    52
    Location:
    State of Illusionism
    i think he means arent you removing the protective surface by doing that opening a larger area prone to further damage which you potentially wouldnt be able to use the same method on. I've never personally seen anything beyond cosmetic scratching, even when i treat my discs badly, and any reading problem are usually solved with a quick rubdown with diluted rubbing alcohol. I also think the quality of the drive matters a lot when it comes to is a disc really damaged or is the drive just a peice of crap. I've found this especially true in music CDs.
     
  14. Frank

    Frank Certified not a majority
    Veteran

    Joined:
    Sep 21, 2003
    Messages:
    3,187
    Likes Received:
    59
    Location:
    Sittard, the Netherlands
    For DVDs, the data is in the middle, while for CDs the data is just below the label. There is no protective surface on the clear side(s), and you would have to polish really excessively to damage the data layer. Long before that the disc becomes unbalanced or too thin to work reliably.

    But if you scratch the label side of a CD, it is simply broken beyond repair.

    A bad drive is best replaced, and they're very cheap.
     
  15. AlBran

    AlBran Ferro-Fibrous
    Moderator Legend

    Joined:
    Feb 29, 2004
    Messages:
    20,645
    Likes Received:
    5,754
    Location:
    ಠ_ಠ
    Ah I see. Thanks for the clarification. :)
     
  16. Mendel

    Mendel Mr. Upgrade
    Veteran

    Joined:
    Nov 28, 2003
    Messages:
    1,350
    Likes Received:
    17
    Location:
    Finland
    Go to a tobacconist, be sure to take your dirty hungarian phrasebook with you.

    .
     
  17. PARANOiA

    Veteran

    Joined:
    Nov 14, 2003
    Messages:
    2,086
    Likes Received:
    9
    Location:
    Melbourne
    Well, the game works, but it has cut out three times due to disc read errors. It's odd, because I can just reboot and get past the area again, and the next time the disc seems to read with no problems.

    I'm just about to close Case File 1. I might just ignore it, but it's still fairly frustrating. Lesson learned I guess.. thanks for the input guys.
     
  18. pascal

    Veteran

    Joined:
    Feb 7, 2002
    Messages:
    1,830
    Likes Received:
    49
    Location:
    Brasil
    Try to clean again and backup it to a new midia.
     
  19. chroniceyestrain

    Newcomer

    Joined:
    Sep 10, 2005
    Messages:
    167
    Likes Received:
    1
    I would first try to get a refund.

    If that doesn't work, and it is beyond repair, you could try to get the disk replaced. I'm not sure if it's offered in Austrailia, but in the manual of my US edition of the game, there is info on how to get an out of warranty disk replaced. It costs $20 though.
     
Loading...

Share This Page

  • About Us

    Beyond3D has been around for over a decade and prides itself on being the best place on the web for in-depth, technically-driven discussion and analysis of 3D graphics hardware. If you love pixels and transistors, you've come to the right place!

    Beyond3D is proudly published by GPU Tools Ltd.
Loading...