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-   -   *ren* PSN Down, Customer Info Compromised (http://forum.beyond3d.com/showthread.php?t=60017)

AmFreak 18-May-2011 19:10

Quote:

Originally Posted by joker454 (Post 1551851)
Whether it's free or not is irrelevant. They failed to provide a service that is promised on the box of the product, the challenge friends online on psn part let alone affecting netflix and other services. This means the ps3 box is either false advertising, or they owe people compensation because the product did not perform as advertised for a large period of time.

Where's my compensation for not being able to play XBox 1 games online? Where is it for Fifa xx, Madden xx, etc. ? Where is it for game xyz? Seems the whole industry owes me.

mrcorbo 18-May-2011 19:34

Quote:

Originally Posted by AmFreak (Post 1551853)
Where's my compensation for not being able to play XBox 1 games online? Where is it for Fifa xx, Madden xx, etc. ? Where is it for game xyz? Seems the whole industry owes me.

They gave out 3 months of Live, 400 MS points and Halo Reach Beta invites to people playing Halo 2 when the service was shut down.

mrcorbo 18-May-2011 19:37

Quote:

Originally Posted by -tkf- (Post 1551849)
Ahh, so the 2 accounts that had my CC information since i bought something with them should be ok.

I don't think you're safe, no. From the way this is being presented they are tricking the server to run the password update script. I would suspect that as long as they can get to that page, and have your e-mail and birthdate they can force a password change on any account. Hence, the shutdown of the web service.

-tkf- 18-May-2011 20:28

Quote:

Originally Posted by mrcorbo (Post 1551856)
They gave out 3 months of Live, 400 MS points and Halo Reach Beta invites to people playing Halo 2 when the service was shut down.

And everybody could use that? reminds me of the PSN compensation apart from the 400 points.

eastmen 18-May-2011 20:32

Quote:

Originally Posted by -tkf- (Post 1551868)
And everybody could use that? reminds me of the PSN compensation apart from the 400 points.

Sure , considering halo reach wasn't out and people didn't own it unlike the psn titles that are very old and many own it.

Also the amount of time (5 days vs 26 days ) it seems like a good deal to me.


Also it seems i can't fix my account cause sony was hacked again , good job sony !


For me I'm at 28 days of no service from sony , two more days and I'm at a full month without the service. Thats a hell of a diffrence compared to just 5 days with xbox live

Shifty Geezer 18-May-2011 20:42

Quote:

Originally Posted by goonergaz (Post 1551822)
I'm confused, do you or do you not want Sony to do 'more'?

Not so much more, just widen the range of titles. It's no more effort and no more cost from what I can see.

Quote:

Believe it or not Sony did listen to what was being said. They could have done a MS a given everyone specific titles, but instead they've given people a choice...OK the selection might not be to everones choice but that's the way it goes. I'd much rather have a better selection...
So you don't actual disagree with what others want, except in your case as you benefit from the titles on offer, it's no great loss to you. If you possessed all five titles, would you be a little more interested in a wider range of titles, perhaps explaining your situation to Sony so they might change their plans to accommodate persons like yourself?

Quote:

Sure I can see why someone might say "well I never bought the game before so why would I want it now?" - well often the reason they never bought it before was either you suspected you might not like it, or you were not prepared to pay for it.
I've said as much myself. Could be I didn't buy Infamous because I couldn't afford it, or there were other titles that I preferred, and this opportunity is a good one. But then it could be I didn't buy it because I tried the demo and didn't find any enjoyment. In the latter case, offering a few more titles means catering for a wider audience.

Quote:

I just find it hard to believe someone cannot find some value in this offer - hell - you don't even know what will be in the PS+ pack yet...
I've said as much myself! PS+ may offer good discounts on content a person wants, and so be a good gain over the month. At this point we aren't sure though, and PS+ hasn't offered me much opportunities that I would have benefited from. There will be other people in the same boat where the promise of PS+ membership doesn't sound worth much to them. All we know at this point for certain is that there's a choice of five games, not to everyone's liking. If Sony were to extend the selection, they'd please more people. If that's something they want to do, please people, then they still have time to change their selection.

You seem to agree this would be a good idea, so I don't understand where your complaints against the disgruntled minority comes from!

mrcorbo 18-May-2011 21:04

Quote:

Originally Posted by -tkf- (Post 1551868)
And everybody could use that? reminds me of the PSN compensation apart from the 400 points.

There were several differences in the situations that allowed the compensation to be much more targeted to the group for which it was intended. By definition, all of those offers had value to those to whom it was being offered save those who hadn't purchased 360's. And as has been said, you can't please everyone.

AmFreak 18-May-2011 21:10

Quote:

Originally Posted by eastmen (Post 1551871)
Sure , considering halo reach wasn't out and people didn't own it unlike the psn titles that are very old and many own it.

But you realize they didn't get Halo Reach?
Aside from the fact that the game is on another console, so they exclude a number of people by nature.

Quote:

Also the amount of time (5 days vs 26 days ) it seems like a good deal to me.
What are you talking about?!?
It's more like eternity v 26 days cause Xbox Live for the old XBox was completly shutdown. You won't be able to play XBL games on XBox1 ever again.

mrcorbo 18-May-2011 21:36

Quote:

Originally Posted by AmFreak (Post 1551879)
It's more like eternity v 26 days cause Xbox Live for the old XBox was completly shutdown. You won't be able to play XBL games on XBox1 ever again.

There's always system link and tunnelling like we used to do it in the "old days". Real men had their XBOXes online long before XBOX Live. :cool:

dlm 18-May-2011 21:48

Quote:

Originally Posted by Shifty Geezer (Post 1551819)
Ouch:

http://sony.nyleveia.com/2011/05/17/...till-not-safe/

A web based hack that steals your PSN account.

I can't even imagine what Sony is going to do about this problem.

As far as "game over" issues go, this is as bad as the root keys leaking.

Every bit of personal information Sony has about you that could be used to validate your account was lost during the leak. It is more or less now impossible for Sony to ever authenticate legitimate users of existing PSN accounts that I can think of.

Shifty Geezer 18-May-2011 22:04

Quote:

Originally Posted by dlm (Post 1551884)
I can't even imagine what Sony is going to do about this problem...

I think you misunderstand. It's only a fault of the web process, which was taken offline as soon as Sony were made aware to prevent any account thievery, and has been patched. The authentication via registered PS3 is still robust. Authentication via website should be robust once back online. This is just another embarrassing episode for Sony's security, which needs a complete overhaul. I wonder if the Head of Security post they created post PSN-hack was in place and in charge for this web error? I don't give much for chances of keeping his job if so!

goonergaz 18-May-2011 22:26

Quote:

Originally Posted by Shifty Geezer (Post 1551873)
You seem to agree this would be a good idea, so I don't understand where your complaints against the disgruntled minority comes from!

Well duh, don't you know I like an arguement for the sake of it!! :D ;)

Seriouisly tho I think if they offered from 10 there would be the same arguement (just replace the number 5 with 10) and people would say 'why not 5 half-decent games instead of 10 really old ones' (etc).

I only benefit as I own InFamous, but I was aiming to play and sell on so technically I gain nothing from the PS3 selection (as I said I had been tempted by dead nation but hadn't when it was £5...I was waiting for it to be free with PS+).

dlm 18-May-2011 22:27

I suppose so long as the password recovery requires you to access a link that goes to your e-mail account, then as long as your e-mail isn't compromised you should be okay.

Did the recovery scheme that they were using when you did the DoB bit not follow that and allow you to reset the PW without access to the underlying e-mail account?


I didn't go through that particular route when I reset my password (although I did it via the web). I just logged in using my old password and was sent an e-mail with an access token link to recover.

BRiT 18-May-2011 22:37

Quote:

Originally Posted by mrcorbo (Post 1551847)
Oh, FFS. How did they miss this?!

Pure incompetence when it comes to security.

Cornsnake 18-May-2011 22:47

Quote:

PlayStation 3's recent 3.61 firmware update is causing some consoles to overheat and shutdown, according to Rockstar Games.
http://www.eurogamer.net/articles/20...3s-to-overheat

Chances are it's going to get worse still for Sony.

I can't help but feel that this whole mess won't be over for a long time.

jonabbey 18-May-2011 23:19

Quote:

Originally Posted by Cornsnake (Post 1551897)
http://www.eurogamer.net/articles/20...3s-to-overheat

Chances are it's going to get worse still for Sony.

I can't help but feel that this whole mess won't be over for a long time.

I've wondered if I've actually been seeing this on my first-gen 60GB unit, but I haven't convinced myself of it yet. Hopefully Sony is on the case.

AlStrong 18-May-2011 23:23

Quote:

Originally Posted by Cornsnake (Post 1551897)
http://www.eurogamer.net/articles/20...3s-to-overheat

Chances are it's going to get worse still for Sony.

I can't help but feel that this whole mess won't be over for a long time.


It'll get better when they announce that this unlocks the 8th SPE and increases the clock speeds to 550/700 for RSX.

>_>
<_<
>_<
<_>

:s But really, don't we hear about units breaking down after FW updates every time? I know it says R*'s been doing some testing, but they don't even mention their methodology. It's a bit of a stretch that the update would cause these old units to start overheating unless it decreased fan speeds or did something as silly as overclock the machines or some serious voltage setting fail.

Xenus 18-May-2011 23:27

It seems there was a url that could be reached that allowed them to be reset without needing the key from the email. Aka it wasn't a hack at all but another system Sony had in place at some point or other that wasn't properly taken down just no longer linked to.

And the other news I'll wait to see if it happens on other games first. If it doesn't it's more then likely a Rockstar issue and not a Sony issue.

Brad Grenz 19-May-2011 03:01

Quote:

Originally Posted by Cornsnake (Post 1551897)
http://www.eurogamer.net/articles/20...3s-to-overheat

Chances are it's going to get worse still for Sony.

I can't help but feel that this whole mess won't be over for a long time.

Doubtful this is any different than every other time a big game comes out and old systems that were near failure anyway go belly up. Really irresponsible of Rockstar to point the finger at the 3.61 update, though. They've already backed off of that.

eastmen 19-May-2011 04:07

Quote:

Originally Posted by AmFreak (Post 1551879)
But you realize they didn't get Halo Reach?
Aside from the fact that the game is on another console, so they exclude a number of people by nature.



What are you talking about?!?
It's more like eternity v 26 days cause Xbox Live for the old XBox was completly shutdown. You won't be able to play XBL games on XBox1 ever again.

So your comparing the fact that gamers who bought halo 2 in 2004 could no longer play the game anymore in what 2010 / 11 ? who got 400 points , 3 months of live free ($15) and Halo reach beta for loosing acess to 6/7 year old games vs people who could have bought a system a week before and games a week before not having acess .

-tkf- 19-May-2011 05:57

Quote:

Originally Posted by eastmen (Post 1551947)
So your comparing the fact that gamers who bought halo 2 in 2004 could no longer play the game anymore in what 2010 / 11 ? who got 400 points , 3 months of live free ($15) and Halo reach beta for loosing acess to 6/7 year old games vs people who could have bought a system a week before and games a week before not having acess .

He is just commenting on jokers post about "what the box promises", i am sure the MS fine print says that in order to actual take full advantage of the game, you have to pay for access to multiplayer gaming. And that there is a undefined time limit.

Just as Sony and others very good at writing fine print that makes it clear(un?) that "shit happens" and they are not to blame.

Or, in other words, if we really want to discuss what the box promises we should compared EULA“s and fine print.

makattack 19-May-2011 06:42

Quote:

Originally Posted by AmFreak (Post 1551853)
Where's my compensation for not being able to play XBox 1 games online? Where is it for Fifa xx, Madden xx, etc. ? Where is it for game xyz? Seems the whole industry owes me.

Not to change the topic, but why can't you play XB1 games online? I can understand the EA games, since they use their own services... but with most XB1 games, you can play them online as long as you have a computer tunneling the traffic:

http://www.xbconnect.com/index.php?topic=supportedgames

Far fewer games on the 360 support system link though.

temesgen 19-May-2011 07:07

Quote:

Originally Posted by eastmen (Post 1551871)
Sure , considering halo reach wasn't out and people didn't own it unlike the psn titles that are very old and many own it.

Also the amount of time (5 days vs 26 days ) it seems like a good deal to me.


Also it seems i can't fix my account cause sony was hacked again , good job sony !


For me I'm at 28 days of no service from sony , two more days and I'm at a full month without the service. Thats a hell of a diffrence compared to just 5 days with xbox live

Hmm, how many days of service with Live have people lost due to having 360s in for RROD service? Look it sucks that PSN is down but its a bit disingenuous to act like Sony is the only company with mistakes this generation. Further as I mentioned to you once before what Sony is dealing with is an unprecedented assault on their IT backbone by Geohots cahorts, a little context here helps. I doubt your beloved MS would fair much better under similar sustained pressure.

AlStrong 19-May-2011 07:13

Quote:

Originally Posted by temesgen (Post 1551966)
Hmm, how many days of service with Live have people lost due to having 360s in for RROD service?

An extra 30 days of Gold Membership is given. Typical turn-around is about half that, plus they pay for shipping & handling. Considering the warranty is 3 years, it's hardly a loss on the part of the user.

Quote:

Originally Posted by temesgen (Post 1551966)
I doubt your beloved MS would fair much better under similar sustained pressure.

Quite the strawman's argument... Just because it might be bad for someone else doesn't excuse what's actually occurring. It's just a simple fact that it has been almost a month of down time.

temesgen 19-May-2011 07:31

Quote:

Originally Posted by AlStrong (Post 1551970)
An extra 30 days of Gold Membership is given. Typical turn-around is about half that, plus they pay for shipping & handling. Considering the warranty is 3 years, it's hardly a loss on the part of the user.



Quite the strawman's argument... Just because it might be bad for someone else doesn't excuse what's actually occurring. It's just a simple fact that it has been almost a month of down time.

PSN is free so no money is lost, using your argument what is someone losing by PSN being down other than time? Further I don't discount that what has happened is bad. What I am saying is that there is some context here which some seem to not appreciate. As far the straw man comment is concerned go read the original comment by Eastman; he was the one comparing 5 days to 30 and I am simply saying that if I add in all the lost time due to RROD exchanges the down time on both is probably equal if not in Sony's favor.


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