Beyond3D Forum

Beyond3D Forum (http://forum.beyond3d.com/index.php)
-   Console Forum (http://forum.beyond3d.com/forumdisplay.php?f=37)
-   -   *ren* PSN Down, Customer Info Compromised (http://forum.beyond3d.com/showthread.php?t=60017)

Nesh 16-May-2011 00:28

Quote:

Originally Posted by NathansFortune (Post 1551107)
Where are you based?

My accounts are unrelated to where I am based and that country is not supported by PS Store last time I have checked. Does this mean I ll never be able to use them again??

Xenus 16-May-2011 00:38

PS Store is still down so don't worry about that but Sony appears to be bringing up regions but locking them to IP's. So if your home region doesn't have PSN back up yet you won't be able to log on with an account from another region. Probably did this to keep from all their servers being hammered when they started bringing them up in the US. Thereby keeping Europeans and wherever else that had US accounts from logging in hammering the US servers while they waited for their regions to come on line.

Nesh 16-May-2011 01:03

Is this going to change so I can use my accounts again???

Xenus 16-May-2011 01:25

I'm not sure related to countries that never had but countries that have it once their home market is up and the other markets that they have accounts for are up it seems to work fine. Japan is still down due the government not allowing them to bring it back up yet. Other places are having intermittent issues due to server load but as far as I am aware all but Japan/Asia markets are up.

BadTB25 16-May-2011 03:05

I'm not able to log in to us.playstation.com/PSN

I am getting the "under maintenance" message in English and Japanese. I created the account when I was living in Kansas, but I am now in Guam. I wonder if that is the reason I can't log in.

mrcorbo 16-May-2011 03:24

Quote:

Originally Posted by Nesh (Post 1551113)
Is this going to change so I can use my accounts again???

I would expect so. Unsupported countries are probably just a lower priority. I'd be surprised if the changes they made to the system would actually effectively block unsupported countries from accessing the network since I'm not sure that any of the console manufacturers would turn away customers who have already purchased one of their systems.

Xenus 16-May-2011 03:47

It's been up and down all day due to load so it could be that or you being in guam.

-tkf- 16-May-2011 05:34

Quote:

Originally Posted by mrcorbo (Post 1551106)
You're taking what I said out of context. That argument is against the idea that withholding information was a good idea. I've already covered your response in the proper context before, so I'll just quote myself.

Ok, so we are down to they should have "said something", which they did. But just not what you or many others wanted to hear.

-tkf- 16-May-2011 05:35

Quote:

Originally Posted by Nesh (Post 1551105)
I have updated the firmware and tried to connect through the various accounts that I have. Regardless of region that I have set each account I am never been prompted to change my password.
I only get the message that tells me that PSN is under maintenance.
What is going on??

I just did a reset on my US account, so something else is acting up for you.

RenegadeRocks 16-May-2011 09:16

Quote:

Originally Posted by NavNucST3 (Post 1551095)
I was able to reset my password from the website and remove my cc info. All in all, pretty painless.

Which website ? I need to do that too as my ps3 ain't online these days. I am thinking of getting a new one for my work place where I have net. But I need to remove my CC info, if I left it there. pls provide a link.

Shifty Geezer 16-May-2011 09:32

Quote:

Originally Posted by Arwin (Post 1551101)
Back up in rest of Europe! Smooth sailing, trophies synced.

I wouldn't say smooth sailing. After the inital easy access and password cahnge for me, later in the day I could log on and was told there was maintenance. Still, we'll get there in the end.

Interestingly I also took off my CC details, althugh I'm not sure why. They're theoretically as safe there as anywhere. It's not like I've removed them from Amazon or the like. But I guess I'm doing my typical, "wait to see how this thing runs fo rthe first few months to see if Sony have made any mistakes." May see about getting a PSN card code instead. Better value anyhow.

NathansFortune 16-May-2011 12:55

Quote:

Originally Posted by Nesh (Post 1551109)
My accounts are unrelated to where I am based and that country is not supported by PS Store last time I have checked. Does this mean I ll never be able to use them again??

It does. As of now your IP needs to be activated for you to access the PSN. Sony are doing it by country, so you have to be in a country that has access returned.

If you are in the UK and want to access your US account you can do that, but if you are in Japan and you want to access your US account you can't do it because Japanese IPs haven't been given access.

mrcorbo 16-May-2011 14:53

Quote:

Originally Posted by -tkf- (Post 1551136)
Ok, so we are down to they should have "said something", which they did. But just not what you or many others wanted to hear.

If we're going to be reductive, it would be more accurate to say that I believe that they should have both had access to more information and chosen to share it more quickly then they did.

NavNucST3 16-May-2011 15:40

Quote:

Originally Posted by RenegadeRocks (Post 1551157)
Which website ? I need to do that too as my ps3 ain't online these days. I am thinking of getting a new one for my work place where I have net. But I need to remove my CC info, if I left it there. pls provide a link.

US PSN site (before it went back into maintenance mode) but keep in mind that IP restrictions from the past week+ or so are still in place.

-tkf- 16-May-2011 17:34

Quote:

Originally Posted by mrcorbo (Post 1551200)
If we're going to be reductive, it would be more accurate to say that I believe that they should have both had access to more information and chosen to share it more quickly then they did.

Which is very hard to disagree on. But from what we know there is a good and valid explanation on why they didnīt.

makattack 16-May-2011 17:57

Quote:

Originally Posted by Shifty Geezer (Post 1551158)
I wouldn't say smooth sailing. After the inital easy access and password cahnge for me, later in the day I could log on and was told there was maintenance. Still, we'll get there in the end.

Interestingly I also took off my CC details, althugh I'm not sure why. They're theoretically as safe there as anywhere. It's not like I've removed them from Amazon or the like. But I guess I'm doing my typical, "wait to see how this thing runs fo rthe first few months to see if Sony have made any mistakes." May see about getting a PSN card code instead. Better value anyhow.

Yah, it's sort of a raw human instinct -- like touching a hot or cold surface and withdrawing from it quickly.

I have my CC stored in multiple, less secure sites. I work in IT security and know many of the issues with trying to secure anything. Nevertheless, I immediately changed my password to a machine generated one, and removed my CC. Strange beings we are... as illogical as we are.

The real victims of CC fraud are the banks, and then the consumers with the higher rates and fees we may pay as a result of the banks passing the cost down to us.

mrcorbo 16-May-2011 18:43

Quote:

Originally Posted by -tkf- (Post 1551230)
Which is very hard to disagree on. But from what we know there is a good and valid explanation on why they didnīt.

It's semantics, but while there are valid explanations, there are no valid excuses as the responsibility ultimately always comes back to Sony for how the situation was handled. I don't blame them for the hack itself, but I fully blame them for how they chose/were forced to communicate to their customers in the aftermath.

zed 16-May-2011 19:35

Quote:

The real victims of CC fraud are the banks, and then the consumers with the higher rates and fees we may pay as a result of the banks passing the cost down to us.
yes thats why I principle try to never use one (maybe twice a year)
paying with a CC adds ~2% to the price, but stores, instead of making the ppl who pay with CC pay an extra 2@ ( a fairer system ) they instead put up the price of everything

AlphaWolf 16-May-2011 19:50

Quote:

Originally Posted by zed (Post 1551255)
yes thats why I principle try to never use one (maybe twice a year)
paying with a CC adds ~2% to the price, but stores, instead of making the ppl who pay with CC pay an extra 2@ ( a fairer system ) they instead put up the price of everything

It's actually by agreement with the credit card companies. They (visa/mastercard) won't allow retailers to charge a premium for CC use if they want access to their system. It's even more convoluted than that as some premium cards (points/airmiles/cash back etc) have even higher charges, but the stores are required to treat them the same.

Nesh 16-May-2011 21:54

At last now everything works like a charm :)

AntShaw 16-May-2011 23:45

Pretty bummed with the 'Welcome Back' games they are offering in the US. Maybe I'm the sucker for already owning all those games! :)

djskribbles 16-May-2011 23:48

I'm pretty happy because I don't own any of them. I was pretty interested in trying Infamous, and I skipped Q4B and went right to Crack in Time.

BRiT 17-May-2011 00:22

Japan Restart of Sony Online Games Services Not Yet Approved
 
Quote:

TOKYO (Dow Jones)--Sony Corp. will not be allowed to restart its halted online game services in Japan until it provides further information on what measures it has taken since an earlier hacking incident, a Japanese regulatory official said Sunday.

"We met with Sony on May 6 and 13, and basically we want two things from them," Kazushige Nobutani, director of the Media and Content Industry department at the Ministry of Economy, Trade and Industry, told Dow Jones Newswires.

He listed two areas where it requires further explanation before approval will be given following the incidents regarding its PlayStation Network and Sony Online Entertainment videogame services.

"The first is preventative measures. As of May 13, Sony was incomplete in exercising measures that they said they will do on the May 1 press conference," he said, adding that he could not provide details on the outstanding issues for security reasons.
Source: http://e.nikkei.com/e/fr/tnks/Nni20110515D15JF766.htm
~~~

I certainly wouldn't be using PSN if Japan won't let them go back online yet.

AlStrong 17-May-2011 00:32

Clearly, it's a matter of honour (I'm an expert ಠ_ಠ).

Xenus 17-May-2011 01:07

The welcome back is a nice list. Unfortunately with any list they were always going to have ant's problem with some. Though I kinda wonder why they didn't include or choose one of the first party PS1 classics on the list.


All times are GMT +1. The time now is 21:24.

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.